The AVP, Enterprise Outsourcing Effectiveness is a critical, strategic role accountable for enterprise outsourcing outcomes including strategic alignment, performance and quality, risk and compliance, and cost effectiveness. This individual will play a key role in shaping how the organization balances outsourcing with other levers to drive operational excellence and support enterprise growth through close cross-functional partnerships.

Description-

Shape Enterprise Outsourcing Strategy

• Develop and oversee the enterprise outsourcing strategy in alignment with enterprise and COO priorities.
• Partner closely with Human Resources on Enterprise Workforce Management, and help lead the strategic movement between, and balance across, outsourcing, full-time staff, contingent workers, and automation.
• Serve as a member of the Enterprise Workforce Management Steering Committee.
• Provide strategic recommendations and risk insights to the COO and Insurance Management Committee relative to outsourcing opportunities including appropriate business case development
• Act as the F&G subject matter expert relative to comprehensive outsourcing strategy, execution, and activity
• Engage in external industry and outsourcing networks to bring industry best practices and thinking to F&G
• Participate in Senior Leadership Team discussions across all areas touching outsourcing
• Evaluate outsourcing operating model opportunities

Design and Execute Outsourcing Initiatives

• Translate executive priorities into operational requirements, ensuring alignment between internal teams and outsourced partners.
• Create recommendations for strategic activity transfers with end-to-end dependencies, cost-benefit-analysis, risk analysis, stakeholder input, sequencing, and technology and financial implications working closely with cross-functional partners.
• Support, follow, and report on the full lifecycle of outsourced engagements, including transition planning, onboarding, knowledge transfer, stabilization, and ongoing operational effectiveness.
• Drive standardization and consistency in process, tools, documentation and engagement models across all outsourced relationships

Manage Outsourcing Performance, Risk, and Compliance

• Establish and maintain a comprehensive scorecard and reporting framework for all existing outsourcing relationships, ensuring alignment with enterprise strategy, risk tolerance, and performance expectations. Monitor and report out on trends.
• Work with business unit leaders and Vendor Management to provide guidance and recommendations on performance management, SLA enforcement, Key Performance Indicator (KPI) and Key Risk Indicator (KRI) development, quality standards, and contractual obligations.
• Monitor, track and report on material issue resolution and propose mitigation strategies.
• Lead, or participate in, quarterly business reviews, ensuring outcomes, risks and action items are clearly documented and consistently addressed.
• Partner cross-functionally to ensure compliance with all regulatory, legal, security and data privacy requirements, including audit participation and remediation of audit findings

Align Stakeholders and Lead the Function

• Work closely with HR, Operations, IT, Finance, Risk, PRT and Retail leadership to develop and monitor feedback loops and interaction models, including voice of business and voice of customer.
• Provide insights to Vendor Management and Strategic Sourcing relative to outsourcing outcomes and partners. Aggregate strategic insights to incorporate into recommendations, scorecards, and workforce planning.
• Collaborate cross-functionally with Data Analytics, Process Engineering and Portfolio Management teams to ensure constant alignment on outsourcing strategy and execution.
• Supervisory Responsibilities: This role has people leadership responsibilities, including managing performance, developing talent, and supporting engagement and team effectiveness.

Supervisory Responsibilities: This role has people leadership responsibilities, including managing performance, developing talent, and supporting engagement and team effectiveness.

Knowledge, Skills & Abilities

• Builds productive working relationships across all levels of the organization, fostering collaboration and open communication.
• Able to establish trust-based external partnerships via strong relationship management skills while overseeing vendor performance and stakeholder alignment.
• Communicates with clarity and precision, actively listening and translating complex data into concise, actionable insights tailored to diverse audiences.
• Comfortable dealing with complex problems and proposing solutions.
• Ability to perform work with a high level of attention to detail and accuracy. Flexible and adaptable in a dynamic environment.
• Creative, curious and strategic thinker able to connect vendor performance to broader organizational goals and anticipate future risks and opportunities
• Demonstrated ability to work within a cross-functional environment to develop and deliver content (forms, communication, and other) that meets legal and compliance standards while fulfilling internal and external customer needs.
• Applies proactive risk awareness and mindset to identify, assess, and mitigate operational, regulatory, and reputational risks within outsourced environments.
• Drives alignment and results across teams and vendors by influencing decisions and leading initiatives without relying on formal authority.
• Operates with a high degree of autonomy, effectively prioritizing work and delivering measurable outcomes with minimal oversight.
• Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint)

Minimum Qualifications -

Education Level- Bachelor’s Degree

YOE- 10+ years of relevant experience - 10+ years in service strategy, outsourcing strategy, third-party administration or business process operations required.  Proven ability to lead cross-functional teams and influence both with and without direct authority.

Preferred Qualifications-

Education Level- Master’s Degree

YOE- Insurance or financial industry experience preferred

#IND-HP

#LI-MK1

#LI-Remote

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you’ll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G.  If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1 Top Workplaces USA 2022 – 2023

2 Des Moines Register Top Workplaces 2018 – 2022

Notice for all Applicants who are California residents under the California Privacy Rights Act. Please click here to review the policy.

Job Summary

This position provides leadership to the annuity new business case management team, which serves as the point of contact for our agents, agencies, and IMOs. This individual will research, document and resolve agent inquires, as well as handle escalations and exceptions. The supervisor is also responsible for identifying methods to improve overall service levels and performance. This position will support the F&G annuity distribution channels and will have contact with various levels of management, our TPAs, and our agent field force and their uplines.

Duties and Responsibilities

• Serve as a liaison between agents, IMOs, TPAs, Suitability, Sales, Commissions Contracting & Licensing, Legal, and other departments as needed.
• Manage incoming annuity new business assigned to the annuity case management team.
• Ensure the proper processes/metrics and controls are in place to measure accuracy, timeliness and quality of case management processes.
• Ensure team achieves required phone and transaction performance.
• Represent annuity operations through active participation in various department and company initiatives, committees and special projects. These include process improvement efforts, agent communication and product development.
• Review, analyze, monitor and maintain reports of associate activities.
• Handle escalated phone calls involving service issues or training needs.
• Research and track documents, and resolve complex service issues with emphasis on a designated function.
• Resolves problems and guides producers in software usage and web initiatives.
• Resolves moderate to complex sales/operational needs/inquiries as it pertains to product clarification and pending new business processes.
• Lead and manage the annuity case management team, continuously improving our ability to quickly resolve outstanding requirements and issue pending annuity business.
• Create and manage performance standards & reviews.
• Schedule and monitor the successful training of team members.
• Conduct monthly face-to-face status updates with each member of the team seeking process improvement suggestions, discussing employee development plans, addressing concerns, and gaging overall employee engagement.

Experience and Education Requirements

• AA or BA degree preferred.
• Relevant experience considered in lieu of degree.
• 6+ years of experience working with an annuity case management team, with emphasis on processing or call center management, and/or other previous industry experience.
• 2+ years in a leadership capacity.
• Demonstrated strong customer relationship management, with previous experience directly working with agents/IMOs, and servicing skills as well as internal corporate relationship management capabilities.
• Successful completion of Life insurance related education such as LOMA or CLU coursework strongly preferred.

Knowledge, Skills & Abilities

• Understands how respective coverage area operates within the context of the industry.
• Quickly processes information and develops solutions in real-time, with practical, measurable business benefits (i.e., thinks on one’s feet).
• Proactively identifies opportunities to serve the customer.
• Drives effective communication and information exchange among functional areas.
• Reads a wide range of audiences and situations and quickly adjusts communication style accordingly; selects appropriate communication channel and tone to deliver tough messages.
• Identifies opportunities to use innovative processes.
• Ability to coach and mentor colleagues on digital techniques and accelerators used at F&G.
• Seeks opportunities to cultivate relationships with established contacts in their network.
• Provides guidance on what information to gather to achieve business objectives and how to efficiently obtain information that is not easily available.
• Proactively suggests challenging and relevant opportunities for others to develop key knowledge, skills and abilities.
• Understands and demonstrates commitment to the departmental vision, strategy, change initiatives, and goals.
• Makes decisions and sets priorities; involves others in decisions that impact them when appropriate.
• Leads/participates in process improvement activities.
• Identifies and drives quantitative analysis.
• Owns responsibility for timely production of deliverables.
• Supports with monitoring of vendor performance; identifies and escalates issues; develops processes to maximize vendor performance.
• Demonstrates ability to develop solutions in real time with practical, measurable business benefits; supports long term business unit or department planning.
• Maintains industry regulatory knowledge.

Other Requirements

• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Some travel may be required (less than 10%)

#LI-JB1 #LI-Remote

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you’ll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G.  If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1 Top Workplaces USA 2022 – 2023

2 Des Moines Register Top Workplaces 2018 – 2022

Notice for all Applicants who are California residents under the California Privacy Rights Act. Please click here to review the policy.

Superside is hiring an Associate Director (Studio Operations) to lead the operational performance of multiple Business Units and the studios within them. You’ll oversee workforce planning, operational excellence, and delivery...

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24⁄7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

Operations manages millions of orders a year and billions of dollars of GMV across a marketplace of corporate customers, restaurant partners, and delivery providers. We’re accelerating the growth of the business and getting there depends on how well we execute in operations.

Reporting to the Chief Operations Officer, you own the strategic initiatives, the operating rhythm, and the connective tissue that makes the Operations org run. When something needs to be created from scratch, you create it. When AI can change the way we operate, you make the case and make it happen. When the org needs to move faster or work differently, you figure out how. You are a strategic partner to the COO and the ops leadership and shaping where the team goes and how we operate.

What You’ll Do:

• Drive high priority strategic initiatives for ops taking programs and projects from ambiguity to execution and measurable impact. Today, among other things, your team is launching a new operations tech stack, and large cross functional initiatives that move company level KRs. You’d  also be accountable for weather playbooks, complex partner launches, and ensuring high value customer launches are seamless.
• Build the feedback engine that turns 200,000+ monthly inbound customer and partner contacts into structured signals. Create the system for how ops captures, categorizes, and prioritizes what we’re hearing. Ensure that what we learn drives change across ops and into product.
• Own the biz ops rhythms for the Operations org, designing and running the meetings and reviews that keep leadership aligned: staff meetings, business reviews, planning cycles, and goal-setting. Set the prep expectations, hold the calendar, and make sure decisions turn into outcomes.
• Own process improvement and redesign across the ops org, mapping how work actually flows today, identifying where we’re wasting time or duplicating effort, and partnering with team leaders to redesign and implement better ways of working. If a process isn’t documented, it isn’t a process.
• Lead how we roll out change and communicate internally for operational initiatives, ensuring that new processes, tools, and ways of working are adopted, not just announced. Own documentation standards: one place to find things, kept current, accessible to everyone.
• Build new operational capabilities from scratch, standing up functions that don’t exist yet, writing the playbook, proving the model, and handing off to the permanent owner once it’s working. You know how to build from zero.
• Serve as the AI thought leader for the Operations org, partnering with functional areas to drive where AI and automation can transform how we work, how we interact with customers and partners, and how we make decisions. Evaluate emerging tools, build the business case, and partner with ops leaders to drive adoption across our team.

What You Have:

• 10+ years of experience in operations strategy, business operations, or consulting, with at least 3 years leading teams or programs at a fast-moving technology company.
• You’ve built things that didn’t exist before. A new function, a new process, a new team. You’ve figured it out without a playbook and delivered something that lasted.
• You can run multiple complex projects at once and hold people accountable even when they don’t report to you. You know how to move work forward across teams that have competing priorities.
• You have a real point of view on AI and automation. You know where these tools create value in operations and where they don’t. You stay current, you’re skeptical of hype, and you can make the case for what’s worth investing in.
• You’re comfortable with data. You can use it to define problems, measure results, and challenge assumptions. You don’t need to be a data scientist, but you need to be credible working alongside one.
• You get things done through people who don’t work for you. You know how to build trust with senior leaders, create shared understanding, and move a room toward a decision.
• You write clearly and present with confidence. You can distill a complex situation into something a busy executive can act on in five minutes.
• You think like a strategist and work like an operator. You’re just as comfortable setting direction as you are digging into the details of how something actually works.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total targetcash compensation range for this position, including base salary and bonus target, is $202,151-$283,320 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.

For information on how ezCater collects and uses job applicants’ personal information, please visit our Job Applicant Privacy Policy.

#BI-Remote

Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With more than 20 U.S. locations, Eurofins Built Environment Testing offers Industrial Hygiene (IH) and Indoor Air Quality (IAQ) services to protect health in built environments. Clients include consultants, industry, real estate, healthcare, government, and homeowners.

Services cover a wide range of tests, including asbestos (PLM/TEM), mold, bacteria, VOCs, allergens, Legionella, radon, lead, silica, and more.

Job Description

The Quality Assurance (QA) Manager is responsible for leading the development, implementation, and continuous improvement of the laboratory Quality System in accordance with Eurofins Built Environment Testing standards. This role ensures compliance with all applicable regulatory, accreditation, and client-specific requirements, while promoting the highest standards of quality and ethical conduct across laboratory operations.

The QA Manager oversees quality assurance activities across one or more laboratory sites (up to four), including maintaining certifications and accreditations (NVLAP, AIHA, NELAC), approving and writing Standard Operating Procedures (SOPs), and generating monthly QA reports. The QA Manager monitors quality trends, leads root cause analyses, and implements corrective and preventive actions to resolve nonconformances and drive process improvement.

Acting independently from day-to-day laboratory operations, the QA Manager is a trusted resource for resolving data quality and ethical issues. The role also includes conducting internal and external audits, managing training documentation, ensuring regulatory compliance, and supporting management in formal reviews of the Quality System.

The QA Manager is required to be onsite in Portland, OR for a minimum of two days per week and must travel quarterly to all assigned laboratory locations.

Essential Duties and Responsibilities:

• Ensure adherence to the highest standards of quality and ethical conduct in all laboratory operations.
• Oversee the Quality Assurance (QA) program for multiple laboratory sites, providing guidance and support to ensure consistency and compliance.
• Monitor laboratory compliance with reference methods, Standard Operating Procedures (SOPs), agency-specific requirements, and applicable regulations.
• Generate and submit comprehensive monthly QA reports for each assigned site.
• Analyze quality trends, track revised reports, and proactively identify opportunities for improvement.
• Identify and investigate systemic issues within laboratory operations.
• Conduct root cause analyses in response to audit findings, client complaints, training needs, data recall events, and other quality-related incidents.
• Recommend and implement effective corrective and preventive actions (CAPAs) to address ongoing or recurring nonconformances.
• Conduct and respond to external audits by clients and regulatory agencies.
• Perform internal system audits across departments; write audit reports, and review and approve corrective action responses.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Monitor changes in relevant regulations; communicate updates to laboratory personnel and ensure timely compliance.

Qualifications

• BA/BS in a physical or life science.
• Three or more hours of college level statistics coursework
• Experience working in an ISO 17025 accredited laboratory
• Experience with technical writing
• Three or more years of analytical laboratory experience desired (preferably within the built environment testing industry)
• Three or more years of Quality Assurance experience desired in an analytical laboratory (preferably within the built environment testing industry)
• Experience leading independent audits (internal and external)
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
• Willing and able to travel within the United States as needed

Knowledge of:

• Environmental testing methodologies and analytical laboratory techniques
• Laboratory quality assurance (QA) systems, including root cause analysis and corrective/preventive actions (CAPAs)
• Regulatory and accreditation standards, including ISO/IEC 17025, TNI Standards, NVLAP, AIHA, and NELAC
• Internal and external auditing practices and compliance monitoring
• Statistical principles for data analysis and trend evaluation
• Applicable state and federal regulations related to laboratory operations
• Use of computers and software applications, including spreadsheets, databases, and laboratory information management systems (LIMS)

Ability to:

• Communicate clearly and effectively across all levels of the organization, with clients, and with external auditors and regulatory bodies
• Lead quality initiatives and foster a culture of compliance, integrity, and continuous improvement
• Work independently and collaboratively in a dynamic, multi-site environment
• Prioritize and manage multiple tasks and projects under tight deadlines
• Analyze problems, evaluate options, and implement effective solutions
• Learn and adapt to new laboratory techniques, software, and regulatory requirements
• Maintain accurate records and documentation in compliance with QA standards
• Interpret and apply complex regulatory requirements to laboratory practices
• Exhibit strong attention to detail, sound judgment, and a high level of accuracy
• Demonstrate initiative, accountability, and a positive, proactive attitude
• Build and lead effective teams, providing mentorship and promoting professional growth

Other Essential Skills:

• Strong organizational, time management, and problem-solving skills
• Excellent oral and written communication skills
• High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
• Strong leadership presence with a commitment to ethical standards and continuous improvement

Additional Information

Compensation: $70,304 - $75,000 per year.

This position is exempt from overtime with Full-time hours, Monday - Friday, 8am - 5pm.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base compensation may vary based upon, but not limited to, relevant experience and skill set, base compensation of internal peers, business sector, and geographic location.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2025, Eurofins generated total revenues of EUR 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With more than 20 U.S. locations, Eurofins Built Environment Testing offers Industrial Hygiene (IH) and Indoor Air Quality (IAQ) services to protect health in built environments. Clients include consultants, industry, real estate, healthcare, government, and homeowners.

Services cover a wide range of tests, including asbestos (PLM/TEM), mold, bacteria, VOCs, allergens, Legionella, radon, lead, silica, and more.

Job Description

The Quality Assurance (QA) Manager is responsible for leading the development, implementation, and continuous improvement of the laboratory Quality System in accordance with Eurofins Built Environment Testing standards. This role ensures compliance with all applicable regulatory, accreditation, and client-specific requirements, while promoting the highest standards of quality and ethical conduct across laboratory operations.

The QA Manager oversees quality assurance activities across one or more laboratory sites (up to four), including maintaining certifications and accreditations (NVLAP, AIHA, NELAC), approving and writing Standard Operating Procedures (SOPs), and generating monthly QA reports. The QA Manager monitors quality trends, leads root cause analyses, and implements corrective and preventive actions to resolve nonconformances and drive process improvement.

Acting independently from day-to-day laboratory operations, the QA Manager is a trusted resource for resolving data quality and ethical issues. The role also includes conducting internal and external audits, managing training documentation, ensuring regulatory compliance, and supporting management in formal reviews of the Quality System.

The QA Manager is required to be onsite in Portland, OR for a minimum of two days per week and must travel quarterly to all assigned laboratory locations.

Essential Duties and Responsibilities:

• Ensure adherence to the highest standards of quality and ethical conduct in all laboratory operations.
• Oversee the Quality Assurance (QA) program for multiple laboratory sites, providing guidance and support to ensure consistency and compliance.
• Monitor laboratory compliance with reference methods, Standard Operating Procedures (SOPs), agency-specific requirements, and applicable regulations.
• Generate and submit comprehensive monthly QA reports for each assigned site.
• Analyze quality trends, track revised reports, and proactively identify opportunities for improvement.
• Identify and investigate systemic issues within laboratory operations.
• Conduct root cause analyses in response to audit findings, client complaints, training needs, data recall events, and other quality-related incidents.
• Recommend and implement effective corrective and preventive actions (CAPAs) to address ongoing or recurring nonconformances.
• Conduct and respond to external audits by clients and regulatory agencies.
• Perform internal system audits across departments; write audit reports, and review and approve corrective action responses.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Monitor changes in relevant regulations; communicate updates to laboratory personnel and ensure timely compliance.

Qualifications

• BA/BS in a physical or life science.
• Three or more hours of college level statistics coursework
• Experience working in an ISO 17025 accredited laboratory
• Experience with technical writing
• Three or more years of analytical laboratory experience desired (preferably within the built environment testing industry)
• Three or more years of Quality Assurance experience desired in an analytical laboratory (preferably within the built environment testing industry)
• Experience leading independent audits (internal and external)
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
• Willing and able to travel within the United States as needed

Knowledge of:

• Environmental testing methodologies and analytical laboratory techniques
• Laboratory quality assurance (QA) systems, including root cause analysis and corrective/preventive actions (CAPAs)
• Regulatory and accreditation standards, including ISO/IEC 17025, TNI Standards, NVLAP, AIHA, and NELAC
• Internal and external auditing practices and compliance monitoring
• Statistical principles for data analysis and trend evaluation
• Applicable state and federal regulations related to laboratory operations
• Use of computers and software applications, including spreadsheets, databases, and laboratory information management systems (LIMS)

Ability to:

• Communicate clearly and effectively across all levels of the organization, with clients, and with external auditors and regulatory bodies
• Lead quality initiatives and foster a culture of compliance, integrity, and continuous improvement
• Work independently and collaboratively in a dynamic, multi-site environment
• Prioritize and manage multiple tasks and projects under tight deadlines
• Analyze problems, evaluate options, and implement effective solutions
• Learn and adapt to new laboratory techniques, software, and regulatory requirements
• Maintain accurate records and documentation in compliance with QA standards
• Interpret and apply complex regulatory requirements to laboratory practices
• Exhibit strong attention to detail, sound judgment, and a high level of accuracy
• Demonstrate initiative, accountability, and a positive, proactive attitude
• Build and lead effective teams, providing mentorship and promoting professional growth

Other Essential Skills:

• Strong organizational, time management, and problem-solving skills
• Excellent oral and written communication skills
• High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
• Strong leadership presence with a commitment to ethical standards and continuous improvement

Additional Information

Compensation: $70,304 - $75,000 per year.

This position is exempt from overtime with Full-time hours, Monday - Friday, 8am - 5pm.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base compensation may vary based upon, but not limited to, relevant experience and skill set, base compensation of internal peers, business sector, and geographic location.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2025, Eurofins generated total revenues of EUR 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the...

What we do. Electric Car Leasing

Why we do it. Greener. Fairer. Future.

We’re looking for an incredibly talented Team Lead to join our growing Customer Operations team.

You’ll be expected to lead your team independently and take full ownership of its results, communicate well across the organisation and be passionate about the goals we are trying to achieve.

You lead from the front, with the natural ability to influence, motivate, and inspire your team.

Deadline to apply: 17th August 2026

This is a hybrid role, we expect a minimum of 2 days in office per week in either our London or Brighton office.

What you’ll do

• Manage a team of up to 10 customer operations specialists to deliver an exceptional customer journey from start to finish

• Oversee the day-to-day operational functions including but not limited to: Team management / Operational reporting / Building relationship with third parties / Industry compliance

• Enable your team to deliver exceptional service and perform to their best, ensuring you/they hit our ambitious targets. (CSAT, SLAs, TrustPilot,…)

• Coach and develop your team on their individual growth trajectories, helping make Octopus the most fulfilling place to work

• Constantly look for improvements in our processes and work with stakeholders to deliver on action plans

• Help expand our team by supporting our onboarding and recruitment strategy

• Model and embody our culture to ensure your team lives by our company values

• Own the resolution of escalations and complaints raised by your team’s customers

What you’ll need

• Proven ability to lead and motivate teams effectively - this is vital!

• Exceptional people skills with the capability to communicate effectively and drive a team to consistently deliver on our exceptional customer experience.

• You show up for others and get the best out of the people around you by creating a supportive team environment.

• You are resilient and adaptable - you’re positive and proactive and energised by working in a fast-paced environment characterised by constant change

• You have a bias to action and proactively take ownership (particularly when dealing with problems)

• Previous knowledge of EVs/the automotive industry is a bonus, but not required

Why else you’ll love it here

• 💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it’s something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don’t advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn’t apply to Octopus - what’s more important to us is finding the right octofit!

• 🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! 🎁 Visit our perks hub - Octopus Employee Benefits

• 🏆 Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership

Things to note

• P.s. 🐶 just to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we’ve taken lots of precautions for those who have allergies
• 🤖 We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt!

About us

The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK.

We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a ‘lease for life’ through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.

Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.

We’re an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.

If this sounds like you then we’d love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses.

We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.

If you’d like to know more about how we use your data, you can reach out to us via email at [email protected]. We’re happy to help!

About SecurlySecurly is the K-12 market leader in AI-powered student safety and wellness solutions, protecting more than 20 million students across 20,000+ schools. Our mission is to create safer, more...

BitPay is seeking an experienced and strategic Enterprise Risk & Program Manager to establish, lead, and continuously enhance the enterprise risk management (ERM) and internal audit functions for a rapidly growing regulated crypto fintech. This individual will play a critical role in safeguarding the firm’s resilience, ensuring regulatory compliance, strengthening governance, and enabling sustainable growth across digital asset products, payments, and financial services.

The successful candidate will be responsible for developing a risk-aware culture, implementing robust governance frameworks, overseeing the enterprise-wide risk management program, and delivering an independent internal audit function that provides assurance to executive management and the Board. This role requires deep expertise in financial services risk management, digital assets, regulatory compliance, operational resilience, and technology-enabled controls.

Responsibilities:

Enterprise Risk Management

• Develop, implement, and maintain the firm’s Enterprise Risk Management (ERM) framework.
• Define the firm’s risk appetite and risk tolerance statements in partnership with executive management and the Board.
• Lead enterprise-wide risk identification, assessment, monitoring, mitigation, and reporting.
• Maintain the enterprise risk register and oversee key risk indicators (KRIs).
• Complete the annual Enterprise Risk Assessment and map identified risks to the integrated internal audit plan.
• Conduct periodic enterprise risk assessments covering strategic risk, operational risk, financial risk, market risk, liquidity risk, counterparty risk, technology and cyber risk, digital asset risk, regulatory and compliance risk, third-party/vendor risk, fraud risk, business continuity and operational resilience, and other enterprise risks as they arise.
• Facilitate risk workshops and challenge business assumptions to ensure effective risk ownership.
• Monitor emerging risks within the crypto and fintech ecosystem.
• Drive Enterprise Risk and Internal Audit Committees with reporting, dashboards, and governance materials.

Internal Audit

• Build and lead an independent, risk-based internal audit function.
• Enhance the internal audit plan using a risk-based methodology.
• Partner with stakeholders to execute audits across all business functions, including:
  • Finance
  • Compliance & Risk
  • Cybersecurity
• Evaluate the effectiveness of internal controls using recognized control frameworks.
• Track and report on audit findings through remediation and validation.
• Present audit reports and recommendations to senior management and the Board Audit Committee.
• Coordinate with external auditors and regulators.

Requirements:

• At least 5 years leading enterprise risk, internal audit, governance or operational risk programs within a regulated financial services environment, preferably in the crypto industry

• Experience working with regulated fintechs, digital asset firms, banks, payment institutions, or capital markets organizations.

• Demonstrated program and project management experience leading cross-functional initiatives.

• Demonstrated experience interacting with regulators and Board committees.

• Experience with payments and money transmission

• Experience with a fintech environment and global regulatory regimes. Strong knowledge pertaining Enterprise Risk Management and COSO internal Control Framework.

• Technical knowledge pertaining to operational risk management, regulatory reporting, financial crime controls, cybersecurity, third party risk management and operational resilience.

• Strategic mindset with the ability to translate complex risks into actionable business decisions.

• Strong written and verbal communication.

• Ability to challenge constructively while maintaining collaborative relationships.

• Bachelor’s degree in Business, Risk Management and Governance, Economics,  or a related field.

• One or more professional certifications preferred, including:

  • Certified Internal Auditor (CIA)
  • Certified Information Systems Auditor (CISA)
  • Certified Anti-Money Laundering Specialist (CAMS)
  • Certified Fraud Examiner (CFE)
  • Certified Risk Manager (CRM)

What We Offer:

• Collaborate with a team of intelligent, enthusiastic individuals.
• Thrive in a rapidly expanding crypto company with global reach, where your contributions make a tangible impact.
• Work remote with a generous vacation policy, including the opportunity to take a sabbatical and select your own holidays.
• Access to continuous learning and development opportunities, supported by professional development reimbursement.
• Competitive salary package with comprehensive benefits, including fully covered medical and dental plans. We also offer telemedicine, life insurance, disability insurance, vision coverage, 401k, travel assistance, and more.
• Option to receive payment in cryptocurrency, along with a crypto match program.
• Stock option awards available to all employees.
• Home office allowance, reimbursement for internet/cell expenses, complimentary Amazon Prime and Spotify subscriptions.

IMPORTANT NOTICE: We are committed to a safe and secure hiring process. All roles and communications are shared only through our official channels and with employees of BitPay, and applications are posted via our official careers page. We will not message you via social media direct messages or websites not affiliated with BitPay to recruit or collect personal information. To protect yourself from fraud, please ensure that you are applying to BitPay through our official BitPay Career Page and take the following steps if you notice anything suspicious.

BitPay will never ask you to:

• Install remote-access tools (TeamViewer, AnyDesk, etc.)
• Share SSN or banking details before a formal, written offer from BitPay People Ops
• Interview via personal email domains, text, or messaging apps
• Pay fees, purchase equipment, or send money/crypto/gift cards for any reason

How to verify legitimate BitPay recruiting:

• Emails will come only from @bitpay.com (e.g., [email protected] or [email protected])
• Interviews are conducted via Google Meet links ending in meet.google.com
• Open roles are listed at bitpay.com/careers/

If you receive a suspicious message claiming to be BitPay:

• Do not click links or provide information
• Report as spam/phishing to your email provider
• Verify the role at www.bitpay.com/careers

BitPay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the Team

OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Stargate team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI.

About the Role

The New Geography and International Growth Lead will own the strategy for infrastructure expansion into new geographies, including market assessment, stakeholder engagement, and coordination across energy, policy, commercial, and other infrastructure workstreams. This role identifies and enables priority international growth opportunities while ensuring alignment with regional regulatory, operational, sustainability, and long-term infrastructure objectives.

This is an individual contributor lead role and does not have direct reports initially. The role will translate ambiguous market-entry questions into clear recommendations, identify the conditions required for OpenAI to advance in new regions, and coordinate the cross-functional work needed to turn priority geographies into executable infrastructure options.

Key Responsibilities

• Build market-entry frameworks for international infrastructure geographies, including power availability, land readiness, regulatory posture, commercial fit, and execution risk.

• Assess priority regions and countries against OpenAI’s long-term compute, energy, sustainability, policy, and operational objectives.

• Coordinate cross-functional geographic diligence with energy, policy, commercial, legal, finance, procurement, engineering, and site-readiness stakeholders.

• Lead early stakeholder mapping and engagement strategy with utilities, regulators, government entities, developers, capital partners, and other market participants.

• Translate regional findings into executive-ready recommendations, including go / no-go decisions, gating risks, required partnerships, and sequencing options.

• Identify market, regulatory, land-control, permitting, community, and operating dependencies that could affect speed, scale, cost, or strategic fit.

• Partner with energy regulatory and policy teams to align geography strategy with OpenAI’s broader external engagement and infrastructure narrative.

• Build repeatable playbooks, decision criteria, and tracking mechanisms for evaluating and activating new geographies.

Qualifications

• 8+ years in infrastructure strategy, site selection, energy, data centers, economic development, corporate development, international expansion, or related roles.

• Experience evaluating new markets or geographies for large-scale infrastructure, technology, energy, or real estate development.

• Strong understanding of how power, land, policy, permitting, commercial structure, and operating constraints shape infrastructure expansion decisions.

• Proven ability to coordinate complex cross-functional workstreams and synthesize ambiguous inputs into clear recommendations.

• Comfort operating across jurisdictions, external stakeholders, and fast-changing policy or regulatory environments.

• Excellent executive communication, analytical judgment, and documentation skills.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours.  We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential.

About the Role

As an HRIS Solutions Architect on the Business Systems Engineering team, you will serve as the architect and platform owner for our People Technology ecosystem. You will design, build, and operate enterprise-grade systems that power talent management, workforce analytics, and HR operations. This role requires deep technical expertise in integration architecture, data modeling, API design, and software engineering practices. You will collaborate with People & Culture,  Finance,  Platform Engineering, Data Engineering, and Application Development teams to build resilient, scalable, and AI-enabled systems.

Responsibilities:

• Architect the future of People Tech: Design scalable, AI-ready architectures that automate end-to-end HR processes and unlock new capabilities.
• Innovate with Agentic AI: Champion the exploration and implementation of AI agents and machine learning to revolutionize workflows and generate actionable insights.
• Build impactful applications: Build impactful applications using Workday Extend and develop complex integrations in Workday Studio using Java, Python, or other supported languages.
• Lead technical strategy: Partner with Enterprise Architecture to define system boundaries, data flows, and integration standards; conduct design reviews and provide technical mentorship.
• Build  scalable integrations: Design event-driven integration patterns, RESTful/SOAP APIs, and data pipelines connecting HRIS Systems across our technology ecosystem.
• Drive technical excellence: Establish integration patterns, reusable code libraries, and architectural standards; implement monitoring, logging, and alerting for all HRIS systems.
• Empower through data: Advocate for data integrity and Build data pipelines and API layers and Enterprise Analytics platforms to build resilient architectures treating data as a strategic asset.
• Ensure security & compliance: Design secure architectures using OAuth 2.0, implement RBAC and encryption, and maintain SOX compliance across all integrations.
• Drive strategic impact: Partner with cross-functional leaders to translate business pain points into technical roadmaps that support our multi-year vision.

About You

• Have 7+ years of experience in solution evaluation, design, advising on best practices, and implementation of People Technology, specifically Workday.
• Possess deep technical mastery of Workday modules (HCM, Advanced Comp, Benefits, Talent) and understand how to balance flexibility with performance.
• Are a builder at heart: You have hands-on experience with Workday Extend, Prism, and complex integrations within the HR ecosystem
• Understand modern engineering practices: Git, CI/CD pipelines, automated testing, observability tools (Datadog), and SLO/SLI-based reliability.
• Think strategically: You don’t just configure; you architect entire flows to connect complex business objectives with the right blend of technology.
• Grasp modern security: You are fluent in OAuth 2.0 and API security models to ensure every solution is compliant and robust.
• Own the outcome: You demonstrate strong project management skills, independently prioritizing tasks to navigate ambiguity and deliver high-impact results.
• Collaborate effectively: You excel at facilitating design discussions and aligning diverse stakeholders on complex technical solutions

Why you’ll love working at Stitch Fix…

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Compensation and Benefits

This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

Salary Range

$103,100—$172,000 USD

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Please review Stitch Fix’s US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy

Recruiting Fraud Alert:

To all candidates: your personal information and online safety are top of mind for us.  At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.

Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email careers@stitchfix.com.

At Curai, we believe that access to high-quality healthcare is a fundamental human right, not a privilege. Our mission is to radically transform healthcare by harnessing the power of artificial intelligence and clinical expertise to make care more affordable, accessible, and effective for everyone.

Curai Health is an AI-powered, virtual multispecialty primary care clinic on a mission to improve access to care at scale. As the pioneer in deploying machine learning into clinical workflows, Curai Health enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers and health systems to keep patients engaged in their care over time, improving health outcomes and reducing costs.

Our company is remote-first and we consider candidates across the United States. Our corporate office is located in San Francisco. This is a Curai Health, Inc. position.

About the Manager of Clinical Operations role

The Manager, Clinical Operations is a hands-on operational leader who owns the real-time execution of Curai Health’s 24x7x365 virtual primary care clinic, operating across 50 US states plus the District of Columbia. Reporting directly to the Chief Operating Officer, this leader runs the day-to-day engine of the clinic: directly supervising the non-clinician care team, owning clinician scheduling and coverage, and driving patient queue flow and throughput against defined service level agreements.

This is an execution-first role for someone who runs toward operational problems, makes fast decisions under pressure, and holds a high bar for throughput and quality at the same time. Because Curai is an AI-first company, this leader is expected to be genuinely comfortable in AI-forward workflows — actively using AI tools to improve their own productivity and to make the entire care team more efficient. The Manager, Clinical Operations works closely with the Medical Director and clinical leadership but is independently accountable for the operational levers that keep the clinic staffed, moving, and meeting its targets. The ideal candidate thrives in a fast-paced, technology-forward environment and is energized by keeping a live clinic running smoothly.

Team Supervision (Non-Clinician Care Team)

• Directly supervise, coach, hire, onboard, and develop the non-clinician care team (medical assistants, prior authorization specialists, clinical operations specialists), setting performance expectations, quality standards, and productivity targets
• Build a positive, accountable, high-performing remote team culture, serving as the primary escalation point during operating hours, while coaching the team to adopt AI tools that raise individual and team efficiency

Clinician Scheduling & Coverage

• Own clinician scheduling and coverage planning across a 24x7x365 operation, building schedules across time zones, shifts, and visit types (async, live chat, audio-video), and managing PTO, shift swaps, and coverage gaps with clinical leadership
• Coordinate real-time staffing decisions and surge coverage, using data and AI-enabled forecasting to anticipate near- and medium-term needs and flag capacity risks

Clinic Flow, Queue Management & Throughput

• Own real-time patient queue management — monitoring, balancing, and prioritizing across visit types to meet SLAs — while driving throughput by reducing wait times, optimizing case distribution, and clearing backlogs
• Identify bottlenecks and implement process and AI-driven improvements to speed up care without sacrificing quality, making same-day staffing/prioritization calls and partnering with clinicians to keep their path clear for patient care

AI-Forward Ways of Working & Innovation

• Champion responsible, safe integration of AI tools into operational and care-team workflows, continuously identifying and rolling out AI-driven efficiencies while modeling AI use for personal productivity (reporting, analysis, communication, decision support)
• Partner with Product, Engineering, and Data Science on tooling and automation, maintaining a growth mindset to rethink how work gets done as AI capabilities evolve

Performance, Metrics & Financial Stewardship

• Develop, monitor, and report KPIs for clinic operations (SLA attainment, wait times, throughput, utilization, cost per visit), providing regular reporting and improvement recommendations to leadership
• Staff to demand within budget, stewarding labor and operational costs to support the clinic’s annual operating plan

Cross-Functional Collaboration

• Collaborate closely with the Medical Director, clinical leadership, Business Operations, and People Operations, and partner with Provider Operations on credentialing/licensing to support on-time starts and high-touch onboarding
• Build strong, respectful relationships with clinicians to support satisfaction and retention, communicating clearly across clinical and non-clinical audiences

What You’ll Need

• Bachelor’s degree required
• 5-7 years of experience in clinical or healthcare operations, including direct experience running the day-to-day operations of a clinic or medical group
• 3+ years of people leadership experience directly supervising non-clinician staff (e.g., medical assistants, prior authorization specialists, clinical operations specialists)
• Demonstrated ownership of clinician scheduling/coverage and/or real-time queue and throughput management
• Proven track record of improving operational KPIs (SLA attainment, throughput, utilization) in a fast-paced environment
• Comfort and enthusiasm working in AI-forward workflows, with a demonstrated ability to use AI tools to improve personal and team efficiency
• Comfort working in a 24x7x365 care delivery operation, including outside traditional business hours when required by the needs of the medical group
• Demonstrated success leading in a fully remote environment and collaborating cross-functionally

Preferred

• Master’s degree in healthcare administration, business, or a related field
• Experience in telehealth, virtual care, or digital health
• Experience in high-growth, rapidly scaling organizations
• Experience with workforce management and scheduling tools
• Hands-on experience deploying AI tools or automation to improve operational workflows

Salary: $140k-$150k/year

Compensation: The pay range listed for this position reflects what Curai Health reasonably and in good faith expects to pay at the time of posting. Actual base salary will depend on a variety of factors, including your qualifications and years of relevant experience.

Culture: A mission-driven team of talented colleagues who are committed to living our values, collaborating closely, and driving meaningful impact in healthcare.

Benefits:

• Comprehensive medical, dental, and vision coverage
• Flexible spending plans
• Responsible Vacation Policy
• 401k plan with employer matching
• 100% remote — work from home

Curai Health is an equal opportunity employer and is deeply committed to building a diverse and inclusive workforce. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital or domestic partner status, sexual orientation, gender identity, disability status, veteran status, or any other legally protected characteristic. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for mission-driven teammates who embody our core values and appreciate our transparent approach.

Beware of job scam fraudsters! Our company uses @curai.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be from Curai from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Thanks for your interest in Oklo!  We are searching for a Head of Isotopes Supply Chain to join our Isotopes team.

Position Description

Oklo Isotopes is hiring a Head of Isotopes Supply Chain to own one of the hardest problems in our business: moving radioactive products that lose value by the hour through a thin, unforgiving carrier network, and doing it so reliably that customers build their operations around us. Many of our products are perishable; a day lost in transit is product lost forever. This is not a freight-desk role. It is a design-and-own role for a capability we consider a moat

This person will own radioactive packaging, carrier and route qualification, shipment execution, and contingency planning across the division. They will build the Class 7 shipping capability: packaging selection and licensing, trained hazmat personnel, classification and documentation, qualified carriers and routes, and the redundancy that turns a fragile chain into a dependable one. They will also carry logistics requirements into our biggest decisions, including facility siting and design. Success means produced activity becomes delivered revenue, customers experience us as the most dependable shipper in the industry, and logistics constraints are designed into our plans rather than discovered after them.

Location: Santa Clara, CA or site-based, with regular travel to our facilities, carriers, and customers.

Specific responsibilities may include:

• Own end-to-end logistics for radioactive products: packaging, classification, documentation, tendering, carrier management, delivery confirmation, and returns.
• Build and qualify the Class 7 network: Type A and Type B packaging programs, carrier and route qualification, specialized couriers and air-cargo partners, and station-level acceptance.
• Design redundancy: backup routes, backup carriers, and recovery playbooks for missed pickups, refused tenders, and in-transit failures on time-critical shipments.
• Own trained hazmat shipping personnel, procedures, and compliance across our sites.
• Carry logistics requirements into facility siting, production scheduling, and customer commitments, so that transit time and route risk are priced into every decision.
• Build relationships with the small set of carriers, brokers, and handlers that accept radioactive material, and make Oklo their favorite customer.
• Measure and publish delivery performance, and drive it toward industry-leading on-time, in-full delivery.

Minimum Qualifications:

• 8+ years in logistics or transportation of dangerous goods, with direct experience shipping Class 7 radioactive material by road and air.
• Working knowledge of DOT, IATA, and NRC transport requirements, package types, and shipper responsibilities.
• Demonstrated experience building or running a time-critical shipping operation, ideally for perishable or short-shelf-life products.
• Experience qualifying and managing carriers, couriers, and freight partners in a thin-capacity network.
• Strong written and verbal communication skills, including customer-facing communication under pressure.

Bonus Qualifications:

• Experience shipping radiopharmaceuticals, medical isotopes, or sealed sources.
• Hazmat or dangerous goods certifications (for example, DOT hazmat, IATA DG).
• Experience informing facility siting or network design decisions with logistics analysis.
• Experience standing up logistics operations in a startup or fast-growth environment.

Competencies

We are looking for a Head of Logistics that is:

• An owner of outcomes: judged by delivered shipments, not by tendered ones.
• Deeply practical about regulated transport: someone who knows what actually happens at a cargo station at 5 a.m., not only what the regulation says.
• A designer of systems and playbooks, not a heroic firefighter, though capable of firefighting when it counts.
• Calm and decisive on time-critical failures, with customers kept informed rather than surprised.
• Comfortable with direct communication, candid feedback, regulatory complexity, shifting priorities, and regular travel.
• Passionate about clean energy
• Passionate about making advanced fission a reality
• Willing and able to learn quickly
• Eager to work on a dynamic team, receive constructive feedback, and grow with us
• Willing to think differently and do things in new ways
• Comfortable in a fast-paced, highly iterative startup environment
• Excited to think creatively, critically, and reflectively about the problems they are solving, while not leaning only on what has been done before
• Willing to propose novel and creative solutions to technical problems
• An excellent writer who can write in modern active voice, so make your cover letter compelling and write it well!
• Able to communicate technical content and results verbally

Who you are:

A startup person: You aren’t driven by titles or hierarchy, and prefer efficiency to excess process. You don’t need or expect to have a lot of guidance but you enjoy working in a fast-paced team. If you prefer the culture and feel of a large organization, that is great, but you likely won’t enjoy working with us! There is plenty of important work and plenty of good opportunities with organizations like that.

Motivated: You are self-motivated. You bring an enthusiasm to the team, and imbue a sense of passion that goes beyond clocking in and clocking out. This isn’t about a fake or arbitrary “pieces of flair” mentality or lack of work-life balance! It is about being a part of the vision and feeling a part of reaching team goals.

A team-player: Oklo genuinely is a team. We aren’t about taking credit for ourselves, and we aren’t about pushing blame to others. We do incredible things because we work as a team.

An excellent communicator: We need a person who is not only technically competent but also a clear and upbeat communicator.

Creative: Being creative means that when things fall outside clear scopes or processes or problems arise without clear solutions, you are able to identify it as well as invent ways to solve a problem or fill a need without micromanagement. The successful person in this job will not only be creative, but also enjoy being creative and solving open-ended problems which may change day-by-day.

Detail-oriented: This focus is a big part of excellence, consistency, and quality. Excellent grammar and spelling matter for both good communication as well as the image of the company that we put forward.

About Oklo travel requirements:

Oklo requires remote employees to travel to headquarters (Santa Clara, CA) twice a quarter annually, based on business or team needs, including attendance at team meetings, off-sites, and other company events or gatherings. For the first two weeks of onboarding, employees are required to be in person at headquarters in Santa Clara, CA. This role will also have frequent travel to our facilities, carriers, and customers.

About Oklo compensation:

Salary: $180,000-$230,000

Oklo offers flexible time off, equity, bonuses, competitive pay, 401(k), health insurance (with employer contribution), HSA, FSA, flexible work hours, wellness credits, and other benefits.

This position may involve access to information subject to U.S. export control laws. Only applicants who meet the definition of a U.S. person under applicable laws may be eligible.

About Oklo Inc.: Oklo Inc. is developing fast fission power plants to deliver clean, reliable, and affordable energy at scale; establishing a domestic supply chain for critical radioisotopes; and advancing nuclear fuel recycling to convert nuclear waste into clean energy. Oklo was the first to receive a site use permit from the U.S. Department of Energy for a commercial advanced fission plant, was awarded fuel material from Idaho National Laboratory, and submitted the first custom combined license application for an advanced reactor to the U.S. Nuclear Regulatory Commission. Oklo is also developing advanced fuel recycling technologies in collaboration with the U.S. Department of Energy and U.S. National Laboratories.

#CHOP: Oklo’s Values

Collaboration: We go further, together. We bring diverse perspectives, listen actively, and build trust through transparency and respect. We work across disciplines, sharing ownership to turn complex challenges into shared successes.

Humility: We are team players who act for the good of the company and for the world. We are focused on our mission, not personal recognition.

Ownership: We take pride in what we do and how we do it. We are proactive in finding solutions and see tasks through  to completion. We are committed to delivering on our promises to provide clean, reliable, and affordable energy.

Pathfinding: We chart new ground where no path exists by approaching challenges with curiosity, courage, and creativity while navigating ambiguity.

Candidates should be aware that employment may be contingent upon successful completion of a drug screening, and employees may be subject to drug testing at any time in accordance with company policy and applicable laws.

Recruitment Fraud Disclaimer

Oklo is aware of recent recruitment fraud attempts targeting job seekers. Please be cautious of anyone claiming to represent Oklo who does not contact you from an official Oklo email address.

All legitimate communications from our recruiting team— including application updates, interview requests, and job offers — will come exclusively from an @oklo.com email. Oklo will never ask for sensitive personal information, payments, or account credentials during the hiring process.

If you receive suspicious outreach or have concerns about the authenticity of any communication claiming to be from Oklo, please contact us through the official channels listed on our website.

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members.

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem.

Director of Real Estate – Premier QSR Franchise GroupLocation: Remote (with significant regional travel)Reports to: Chief Development Officer / CEO Are you a strategic deal-maker who can identify a high-traffic "A-list" location from 30,000 feet?

ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome barriers to education. In carrying out our mission, as employees we feel a deep responsibility to members of our community and to each other, and we are committed to building and sustaining a culture where everyone can thrive.

The Role

ITHAKA is seeking a Content Operations Lead to support and advance operational excellence across Archive Journals, Books at JSTOR, Reveal Digital, Research Reports, and emerging initiatives. This role will ensure content is successfully received, prepared, validated, published, and maintained across multiple product lines, as well as coordinate and optimize content operations workflows, improve content quality and metadata integrity, and collaborate cross-functionally with internal teams and external partners to support scalable, sustainable operational outcomes. In this role, you will serve as a subject matter expert on content operations standards and workflows while helping to drive process improvements, supporting strategic initiatives, and contributing to a culture of collaboration, adaptability, and continuous improvement.

The deadline to apply for this position is August 5, 2026.

Responsibilities

In this role, you will ensure content is successfully received, processed, delivered, and published to the platform. In addition, you will support operational efforts that improve the efficiency, quality, scalability, and consistency of content workflows across multiple publishing and digital content programs. Success in this role will require balancing technical understanding, operational priorities, stakeholder needs, and evolving business needs while identifying opportunities for process optimization, operational improvement, and long-term sustainability.

• Coordinate and provide support for content operations workflows across Archive Journals, Books at JSTOR, Reveal Digital, Research Reports, and emerging initiatives, including handling daily processing tasks so that content is successfully made available on the platform consistently and in a timely manner.
• Drive operational improvements that strengthen content quality, metadata integrity, discoverability, and delivery outcomes across multiple product lines and content types.
• Investigate, assess, and resolve a range of content and data issues by balancing technical understanding, operational priorities, and stakeholder impact to deliver timely and sustainable resolutions; lead retrospective remediation efforts and operational cleanup initiatives, ensuring projects are appropriately scoped, prioritized, monitored, and successfully completed.
• Partner cross-functionally with platform teams, vendor teams, and other stakeholders to improve operational alignment, identify opportunities for automation and workflow optimization, and support successful execution of shared initiatives.
• Serve as a subject matter expert on content operations standards and workflows, translating operational concepts into actionable guidance for internal and external work partners.
• Develop and maintain operational documentation and process guidance that improve consistency and strengthen knowledge sharing within and across teams.
• Identify patterns and root causes across operational issues and implement process improvements that reduce recurring problems and improve long-term operational performance.
• Guide vendors and operational partners toward consistent quality standards by providing operational direction, feedback, training, and problem-solving support.
• Evaluate incoming content deliveries, workflow exceptions, and production risks to proactively identify issues and improve processing outcomes.
• Support operational readiness for new products, content types, and strategic initiatives by helping define workflows, quality expectations, automation opportunities, and implementation approaches.
• Follow digital accessibility requirements and implement accessibility best practices into daily work.
• Occasional travel, comprising less than 10% of the time, may be necessary, with a primary focus on visits to our Michigan and New York offices.
• Commitment to our organizational values of belonging, evidence, speed, teamwork, and trust.

Experience and Skills

• Bachelor’s degree or equivalent combination of education and work experience.
• 2–4 years of experience in scholarly publishing, digital collections, electronic publishing, archives, or related operational environments.
• Strong understanding of content operations, digital publishing workflows, and content quality standards.
• Ability to think strategically about long-term process effectiveness while balancing day-to-day execution needs.
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities and shifting business needs.
• Experience developing process documentation, operational guidance, and workflow standards that improve consistency and scalability.
• Knowledge of XML, SGML, ONIX, metadata standards, content delivery workflows, or related publishing technologies preferred.
• Experience with tools such as JIRA, Google Workspace, Microsoft Office Suite, databases, FTP, or related operational systems preferred.
• Ability to independently identify and implement solutions to operational challenges.
• Ability to design and document new or revised processes that improve efficiency.
• Ability to communicate complex ideas clearly across teams and leadership levels.
• Ability to anticipate organizational needs and adapt strategy and workflow accordingly.

Work Authorization and Sponsorship

ITHAKA is not currently considering candidates who require any type of immigration sponsorship (additional work authorization or permanent work authorization) to work in the United States.

Compensation and Benefits

At ITHAKA we believe in openness and fair pay. Part of living those values is our commitment to clarity about salary ranges, so candidates know what to expect. The starting salary for this position ranges from $58,000.00 - $68,000.00 per year. Starting pay may vary with job-related knowledge, skills, and experience. At present, our total compensation package for benefits-eligible employees includes medical, dental, and vision plans, an employer-paid 10% retirement contribution, paid parental and caregiver leave, 22 days of paid time off, 11 paid holidays, up to 12 sick days, wellness benefits, and more. Please note that ITHAKA, at its discretion, may make changes to its benefits programs from time to time.

Work for ITHAKA

We are committed to our organizational values of belonging, evidence, speed, teamwork, and trust. We take seriously the need for everyone to feel welcome. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.

We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA’s mission. We enthusiastically welcome applications from people of all backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.

Learn more about Working at ITHAKA.

Apply Now

Although ITHAKA has physical offices in New York and Ann Arbor, Michigan, our employees are distributed across the continental United States. At this time, we’re not considering candidates who are unable to work and reside in the continental U.S.

Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at careers@ithaka.org.  ITHAKA is committed to providing reasonable accommodations, if there’s anything we can do to accommodate any portion of the application or hiring process, please contact us at accommodations@ithaka.org.

We are proud to be an Equal Opportunity employer.  All qualified applicants receive consideration for employment without regard to identity or other status protected by law. We invite you to read our Equal Employment Opportunity Statement. ITHAKA cares about your privacy, learn more about our Applicant Privacy Notice.

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases.

See Yourself at Telix

To contribute to the achievement of the Group’s commercial and strategic goals by developing manufacturing and operational plans for the Group’s commercial and late-stage clinical assets in collaboration with Regional Operations leadership, Supply Chain, Program leadership, and the Directors of CMC Programs.  Ensuring their effective leadership, execution, and delivery; through the delivery of process development and improvement required for contract and regulatory compliance as well as commercial viability; by ensuring adequate global production, supply chain, logistics and distribution planning to support current clinical development and commercial development of the Group’s assets.This role oversees subject matter experts in Small Molecule API, Aseptic Fill/Finish, and Secondary Packaging activities with focus on execution to company objectives with the level of quality needed per stage.

Key Accountabilities:

• Partner with contract manufacturers to ensure quality, deliveries and costs meet or exceed Telix’s expectations.

• Provide oversight into the manufacturing, quality, and development of products from mid-stage clinical through commercial launch.

• Partner with the Directors of CMC Programs to sustain, monitor, and improve both internal and external contract development/manufacturing organization (CDMO) strategies.

• Partner with the Directors of CMC Programs to determine strategies for cost savings, supply redundancy, and process improvement within CDMO network.

• Partner with Program leadership, Supply Chain, and the Directors of CMC Programs to develop manufacturing and capacity strategies consistent with the current and future marketing strategies (short and long term).

• Manage complex technical issues to ensure efficient and effective business resolution.

• Support quality investigations and non-conformances by providing appropriate product expertise.

• Leadership, development, and performance management of the team of manufacturing engineers for the purpose of driving team capabilities to surpass company goals, including employing initiatives to coach employees to optimize their contribution and outputs.

• Technical lead for business reviews with suppliers/contracting organizations.

• Oversee technical transfers and process validation at internal and external CDMOs.

Education and Experience:

• BA or BS degree in Engineering, Biology, Chemistry, or other relevant field

• 10+ years combined experience in late-stage clinical to commercial cGMP Manufacturing, Engineering, Contract Manufacturing, and/or Quality

• 3+ years of previous management experience

• Direct experience in Sterile Injectable Filling and Lyophilization of Drug Product/Substances supporting both clinical and commercial products

• Direct experience in Secondary Packaging of Parenteral drugs preferred

• Direct experience in complex formulations of bulk drug substances and biologic drug substance manufacturing preferred

• Experience working with International Contract Manufacturing Organizations

• Ability to travel approximately 30% - both domestically and internationally

Key Capabilities:

• Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do
• Results-oriented: Driven to achieve goals and objectives, with a strong focus on delivering measurable results
• Creativity and innovation: Possess a willingness to think outside the box and come up with unique and creative solutions to challenges
• Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
• Collaboration: Work effectively as part of a team, actively sharing knowledge and expertise to achieve common goals
• Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges
• Inclusive mindset: Demonstrate an understanding and appreciation for diversity, and actively work to create an inclusive environment where everyone feels valued and respected
• Adaptability: Comfortable working in a dynamic environment, able to adjust to changing priorities, and willing to take on new challenges
• Ethical behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders
• Continuous learning: Show a commitment to ongoing learning and professional development, continually seeking out opportunities to expand your knowledge and skills

At Telix, we believe everyone counts, we strive to be extraordinary, and we pursue our goals with determination and integrity. You will be part of an engaged and supportive group of colleagues who all have a shared purpose: to help people with cancer and rare diseases live longer, better quality lives. Being a Telix employee means being a part of a unique, global, interdisciplinary team working to deliver what’s next in precision medicine. We have hybrid and remote employees located all around the world. We offer competitive salaries, annual performance-based bonuses, an equity-based incentive program, generous vacation, paid wellness days and support for learning and development.

Telix Pharmaceuticals is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

VIEW OUR PRIVACY POLICY HERE

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