Executive Assistant – Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Central Time Business Hours

About the Role

At Pavago, one of our clients is hiring an Executive Assistant to provide high-level support to the CEO of a well-established commercial furniture manufacturer’s representative group serving six U.S. states.

This is more than a traditional administrative role.

You’ll serve as the CEO’s trusted partner—managing executive priorities, coordinating communication, overseeing calendars, supporting proposals, maintaining CRM data, and improving day-to-day business operations.

You’ll also play a key role in keeping projects organized, preparing business documents, managing sales-related administrative tasks, and identifying opportunities to improve efficiency through technology and AI.

If you’re highly organized, proactive, detail-oriented, and enjoy helping executives operate at their best, this role is a strong fit.

What You’ll Own

Executive Support & Calendar Management

• Manage the CEO’s inbox and prioritize communications.
• Draft professional emails and correspondence on behalf of leadership.
• Coordinate calendars, meetings, appointments, and scheduling priorities.
• Protect executive focus time by proactively managing competing priorities.
• Prepare meeting agendas, materials, and follow-up action items.
• Coordinate internal and external meetings across multiple stakeholders.

Proposal & Sales Support

• Review incoming project opportunities and notifications.
• Prepare ancillary product proposals using internal quoting software (training provided).
• Ensure proposals are accurate, complete, and submitted on time.
• Support proposal documentation and sales follow-up activities.
• Assist with sales administration and client-facing documentation.

CRM Management & Reporting

• Maintain accurate CRM records and account information.
• Update opportunities, activities, communications, and deal stages.
• Track customer interactions and project progress.
• Generate CRM reports and sales pipeline updates.
• Ensure data accuracy and consistency across all records.

Administrative & Operational Support

• Prepare presentations, reports, spreadsheets, and business documents.
• Coordinate follow-ups and ensure action items are completed on schedule.
• Organize company documentation and maintain structured filing systems.
• Support daily business operations and special projects.
• Assist leadership with administrative and operational priorities.

Process Improvement

• Identify opportunities to improve administrative workflows.
• Recommend and implement process improvements that increase efficiency.
• Leverage AI tools such as ChatGPT, Copilot, or similar platforms to streamline repetitive work.
• Help improve operational systems and internal processes as the business grows.

What Success Looks Like

• Executive schedules remain organized and optimized.
• Emails and communications are managed efficiently.
• Proposals are completed accurately and submitted on time.
• CRM records stay clean, current, and reliable.
• Administrative workflows become more efficient through continuous improvement.
• Leadership spends more time on strategic priorities and less time on administrative tasks.

What Makes You a Strong Fit

• You are highly organized and detail-oriented.
• You anticipate needs before they become problems.
• You enjoy creating structure and improving processes.
• You communicate professionally with internal and external stakeholders.
• You take ownership and work independently with minimal supervision.
• You enjoy helping executives operate more efficiently.

Required Experience & Skills

Experience

• Previous experience as an:

  • Executive Assistant
  • Administrative Assistant
  • Operations Coordinator
  • Project Coordinator
  • Similar executive support role

• Fluent written and spoken English.

• Experience using CRM platforms such as:

  • HubSpot
  • Salesforce
  • Zoho
  • Similar CRM systems

• Strong Microsoft Office skills, including:

  • Outlook
  • Excel
  • Word
  • PowerPoint

• Experience managing executive calendars and scheduling.

• Comfortable using AI productivity tools such as ChatGPT, Copilot, or similar.

• Strong organizational skills with exceptional attention to detail.

• Ability to quickly learn new software and business processes.

• Professional email writing and communication skills.

• Availability during U.S. Central Time business hours.

Nice to Have

• Experience supporting executives in a B2B sales environment.

• Experience preparing:

  • Quotes
  • Proposals
  • Estimates
  • Sales documentation

• Industry experience in:

  • Commercial Furniture
  • Interior Design
  • Architecture
  • Construction
  • Commercial Real Estate

• Experience generating CRM and sales pipeline reports.

• Project coordination or client relationship management experience.

• Experience improving administrative processes and workflows.

What a Typical Day Looks Like

• Review and prioritize the CEO’s inbox.
• Coordinate meetings and manage executive calendars.
• Prepare proposals and sales documentation.
• Update CRM records and generate reports.
• Draft emails, presentations, and business documents.
• Track follow-ups and ensure important tasks stay on schedule.
• Support operational projects and improve internal workflows.
• Use AI tools to streamline administrative work and improve productivity.

In short: You’ll keep the CEO organized, support business operations, manage critical administrative workflows, and help the company operate more efficiently through strong execution and continuous process improvement.

Key Metrics for Success (KPIs)

• Executive calendar accuracy and scheduling efficiency.
• Inbox management and follow-up completion.
• Proposal accuracy and on-time submission.
• CRM data accuracy and reporting quality.
• Administrative task completion and responsiveness.
• Process improvement initiatives implemented.
• Leadership satisfaction and operational efficiency.

Why This Role Stands Out

• High-trust partnership with the CEO.

• Significant ownership across executive support and business operations.

• Opportunity to improve systems using AI and modern productivity tools.

• Exposure to sales operations, CRM management, and business process improvement.

• Fully remote role with long-term growth opportunities.

• Career progression into:

  • Senior Executive Assistant
  • Executive Operations Manager
  • Chief of Staff
  • Operations Manager

Interview Process

1. Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience supporting executives, managing calendars and inboxes, coordinating operations, working with CRM systems, and improving administrative processes. You’ll also have the opportunity to highlight how you’ve used AI tools to improve productivity and support business operations. Your video will be reviewed by the hiring team before moving to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about executive support, enjoy creating structure in fast-moving environments, and want to play a critical role in helping leadership operate more effectively, we’d love to hear from you. Apply today and become a trusted partner to a growing business.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Remote positions open to the US only.

The Opportunity

KnowBe4’s Chief Growth Officer leads the company’s global commercial organization — sales, growth, and go-to-market teams spanning North America, EMEA, APAC, and Latin America — through a defining growth phase. This role is the operational backbone of that office.

This role is designed for an experienced operator rather than a traditional support professional: someone who brings structure to ambiguity and returns with a plan and a recommendation. You will operate at the pace of the executive you support, across every time zone the business touches, with a high degree of autonomy and trust.

For a candidate seeking deep exposure to how a global commercial organization is built and scaled — with meaningful room to grow within the role — this is a rare opportunity.

What You’ll Own

• The operating rhythm of the CGO’s office: Treat the calendar as a strategic asset, not a scheduling task. Sequence priorities across global time zones, protect focus time, and ensure every hour maps to what matters most.
• Action items, end to end: Capture commitments from meetings, own the follow-through, drive owners to resolution, and close the loop proactively. You ensure complete follow-through on every commitment.
• Meeting architecture: Prepare agendas, pre-reads, and briefing materials; ensure the CGO walks into every room ready; drive post-meeting execution.
• Ambiguity into plans: When a situation is unstructured, you organize it, form a point of view, and bring back a recommendation with options — then execute the decision.
• Managing up: Exercise independent judgment in protecting the CGO’s time: identify overcommitment, question meetings that lack clear purpose, and respectfully decline requests on the CGO’s behalf when appropriate. Your mandate is to increase the executive’s effectiveness, not simply their activity.
• Complex global travel: Plan and manage multi-city domestic and international travel, adjusting in real time as priorities and schedules shift.
• Force-multiplying the leadership team: The CGO’s front-line team (~5 senior leaders) is part of your remit. Know when to zoom in on the CGO’s priorities and when to zoom out to coordinate logistics, cadences, and events for the broader group.
• Sensitive and confidential matters: This seat sits close to organizational, compensation, and board-level material, as well as personal logistics. You handle all of it with instinctive, absolute discretion.
• Cross-functional partnership: Work closely with executive operations, the CEO’s office, and peer executive assistants across the leadership team to keep the company’s senior cadence tight.

Who You Are

• Operator mindset: Proactive and self-directed; you anticipate needs, take ownership of outcomes, and operate effectively with minimal direction.
• Composed and precise at pace: You maintain accuracy and sound judgment while keeping pace with a high-velocity executive and a global business.
• Discreet by instinct: You exercise mature, independent judgment on confidential matters and understand what must remain private.
• Coachable and resilient: You welcome direct, candid feedback and incorporate it quickly and constructively — it is offered in service of great outcomes, and you treat it that way.
• High standards, low ego: You hold a high bar for your own work while remaining grounded, collaborative, and easy to work with.
• Partnership-oriented: You function as a true business partner to the CGO — trusted, invested, and engaged in the success of the office, not simply executing tasks. The best version of this relationship is built on mutual trust, candor, and genuine working rapport.
• Committed to the role: The company is entering a multi-year growth phase with significant milestones ahead. Compensation and recognition will grow with your impact; we are seeking someone genuinely energized by developing within this role through that phase.

Experience & Qualifications

• Drive & Judgment First: Demonstrated drive, judgment, and coachability are weighted more heavily than tenure. High-potential early-career candidates are strongly encouraged to apply.
• Background: Experience supporting senior executives, coordinating across global teams, or operating in high-growth environments is a plus, not a prerequisite.
• Skills: Strong written communication and fluency with modern productivity and collaboration tools.

Location & Working Model

• East Coast (US) Based: The CGO’s operating footprint spans New York, Tampa/Clearwater, and Washington, DC. Your home base is flexible within the East Coast; what matters is reliable, ready availability across Eastern Time and the ability to travel on short notice.
• On-Site As Needed: You’ll be on the ground in NY, Tampa, or DC for board cycles, leadership off-sites, and other large meetings — typically planned in advance, occasionally not. When the CGO is remote, you’re welcome to be fully remote. Flexibility runs both directions.
• Travel: Regular domestic travel to the hub cities above, with occasional international trips. Candidates should travel willingly and adapt readily when plans change.

Why This Role

• C-Suite Exposure: Direct, daily partnership with a C-suite executive leading global growth through a pivotal company phase.
• Executive Insights: Exposure to board-level operations, executive decision-making, and a world-class go-to-market organization.
• Career Growth: Meaningful growth in scope, compensation, and recognition as the company scales, commensurate with demonstrated impact.

The salary for this position ranges from $87,000-$97,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.

Application deadline: 9/11/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

We’re currently looking for a Salesforce CRM Administrator to join our Global CRM team on a permanent basis. This is an exciting opportunity for someone with a Salesforce CRM background to develop their Salesforce Administration skills while supporting a global user community within a FTSE 100 market-leading organization.

As our CRM capabilities continue to evolve, you’ll have the opportunity to work with modern Salesforce technologies, contribute to meaningful business improvements, and expand your expertise across automation, analytics, and emerging AI capabilities. Working alongside an experienced and collaborative global CRM team, you’ll play an important role in supporting one of our most critical business platforms while continuing to grow your career.

The CRM Analyst will work with the Global CRM team to identify opportunities for leveraging CRM and related technologies to support our global user community. Areas of focus will span multiple Business Units and business processes, primarily within Salesforce, while also supporting related platforms including Experience Cloud, Marketing Automation, CPQ, automated testing tools, and the enterprise data warehouse.

This role combines user support, Salesforce administration, system configuration, reporting, testing, and continuous improvement. The successful candidate will work closely with business stakeholders, business analysts, developers, and other members of the CRM team to deliver scalable, high-quality solutions.

Key Responsibilities

• Provide day-to-day end-user support by resolving cases submitted through Salesforce.

• Create, maintain, and troubleshoot Salesforce users, profiles, permission sets, public groups, queues, roles, and sharing settings.

• Configure and maintain Salesforce using declarative tools including custom objects, fields, page layouts, record types, validation rules, picklists, email templates, approval processes, and Flow.

• Build and maintain reports and dashboards that provide meaningful business insights.

• Assist in the configuration, testing, deployment, and ongoing support of Salesforce AI capabilities, including Agentforce agents, Prompt Builder solutions, and intelligent automation features.

• Collaborate with business analysts and developers to deliver enhancements, resolve system issues, and implement business requirements.

• Participate in requirements gathering, solution design discussions, User Acceptance Testing (UAT), release activities, and post-deployment validation.

• Create and maintain user documentation, knowledge articles, training materials, and support communications to promote user adoption.

• Monitor system health, data quality, and user feedback to identify trends, recurring issues, and opportunities for continuous improvement.

• Identify opportunities to improve business processes, user experience, and Salesforce adoption through configuration, automation, and platform best practices.

• Configure Salesforce in accordance with established governance, security, and change management processes.

• Stay current with Salesforce platform capabilities and recommend improvements where appropriate.

Could this role be for you?

We’re looking for someone with a solid understanding of Salesforce and general CRM concepts who enjoys solving business problems and delivering excellent customer support. You’ll have experience configuring Salesforce using declarative tools and supporting business users in a fast-paced environment.

Experience supporting related business applications such as CPQ, Marketing Automation, or e-signature platforms would be beneficial but is not required.

You’ll succeed in this role by collaborating effectively with teammates across the globe, communicating clearly with business stakeholders, and proactively identifying opportunities to improve systems and processes. We’re looking for someone who enjoys learning, takes ownership of their work, and contributes positively as part of a collaborative team.

Qualifications

• Salesforce Certified Platform Administrator
• 3+ years of experience administering or supporting Salesforce.
• Experience configuring Salesforce using declarative tools (custom objects, fields, page layouts, validation rules, record types, reports, dashboards, and Flow).
• Understanding of Salesforce security concepts including users, roles, profiles, permission sets, and sharing.
• Experience troubleshooting user issues and providing day-to-day application support.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple requests and manage work effectively in a fast-paced environment.
• Experience working with stakeholders to gather requirements and translate business needs into system solutions.
• Proficiency with Microsoft Excel and other Microsoft Office applications.

Preferred Qualifications / Skills

• Salesforce Certified Agentforce Specialist
• Salesforce AI Associate
• Salesforce Data Cloud Consultant
• Trailhead “Agent Blazer” status and other Trailhead Badges/Super Badges.
• Exposure working with Salesforce Flow automation.
• Exposure to Salesforce AI capabilities, including Agentforce, Einstein, Prompt Builder, or other generative AI tools such as Claude Code and Cursor.
• Experience with Agile delivery methodologies and User Acceptance Testing.
• Experience working in Salesforce Lightning Experience.

Additional Information

Our uniqueness is that we celebrate yours. Experian’s people first, inclusive and purpose driven culture is multi award-winning; World’s Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

This is a fully remote job opportunity.

Recruitment Fraud Awareness- Experian’s recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.

Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

#LI-Remote

WHO WE ARE

Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we’re now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.

SUMMARY

This position supports the Expedition Leader as they deliver a thematic, and well-executed guest experience by providing inspired leadership, and operational and administrative support for guests and staff while upholding the guiding principles of Lindblad Expeditions. The Field Based Assistant Expedition Leader (AEL) assists with the coordination of expedition and land operations, manages the Field Staff shipboard spaces, oversees basic accounting of expedition funds, and ensures the ships have all necessary expedition equipment. This position may also assist in the field assisting with safe operations. The AEL is also a key liaison between Lindblad Expeditions’ New York and Seattle offices, guests, and shipboard personnel.  The position is responsible for upholding Field Staff policies and procedures on board with the oversight of the Expedition Leader and the Field Staff Manager.

The position should expect varying hours each day, based on the itinerary.  It is essential that this person has excellent social skills as they will be expected to dine with guests and work in a multi-national environment, and live in close quarters.

---—————————————-

For the Field Based Assistant Expedition Leader role, we are looking for candidates with expedition ship expertise specifically in High Arctic regions (Svalbard, Greenland and Arctic Canada), and can only consider applicants who meet the requirements indicated under Eligibility for Contract.

ESSENTIAL DUTIES

• The position must be able to perform each essential duty satisfactorily.  Additional duties may be added at any time.
• Customer Service – Facilitate guest requests and arrangements daily.
• Assist the Expedition Leader with all guest-related logistics, including disembarkation for operations.
• Communicate with land agents for confirmation of tour arrangements and special needs, and with Lindblad Expeditions’ office personnel, hotel manager, or doctor regarding guest arrangements (e.g. cabin upgrades, special dietary needs & medical conditions). Also communicate all guest requests to the office in a timely manner and keeping the guest abreast of the situation.
• Answer daily communication/information requests from the office in a timely manner.
• Be present in the Mud Room/Basecamp, lounge, dining room, or reception at appropriate times and responding to requests in a timely manner, as necessary.
• Eat meals with guests and make an effort to dine with a variety of people over the course of each voyage.
• Medical Evacuation- The position is the key person regarding facilitation of a medical evacuation for guests while they are on the ship.
  • The position must communicate the situation and collect information effectively for the office and insurance company, while liaising with the Captain, Expedition Leader, Doctor, and Shoreside team for patient guest needs and appropriate means of transportation off the ship.
  • The AEL may be required to escort or assign a staff member to escort the guest to the hospital or spend time away from the ship to secure a safe and reliable evacuation.
• Guest Arrival/Departure- Supervise group airport transfers, individual guest transfers, luggage transfer, and general departure arrangements.
• Create and communicate staff berthing assignments for each voyage and oversees the voyage daily staff duty sign-ups.
• Edit daily programs.
• Oversee the Basecamp Coordinator (BCC) role, which manages gear inventory, expeditions accounts, and expedition spaces onboard.
• Assist expedition operations by driving Zodiacs, manage beach landings, lead hikes, occasionally offer interpretation, and act as a point person for staff in the field.
• Collect and archive landing records.
• Write and submit post-voyage AECO and IAATO reports.
• Assist Expedition Leader with voyage planning and safety awareness.

ELIGIBILITY FOR CONTRACT

• A minimum of at least 150 days of expedition ship experience operating in High Arctic regions (Svalbard, Greenland and Arctic Canada).
• Significant and relevant experience; prior experience on expedition ships strongly preferred.
• Bachelor’s degree or four years of work experience in related industry. Previous management experience is highly desirable.  Two years minimum customer service background.
• Computer experience with Microsoft Office. Experience with other computer management programs preferred.
• Must be able to handle multiple tasks at one time with keen attention to detail.
• A team-player with excellent training skills and a proven educator.
• Works well independently and is a self-starter.
• Strong communicator with individuals and groups, even-tempered demeanor, and is calm under pressure. Comfortable with public speaking.
• Is calm, unflappable, and adaptive to an ever-changing environment. Must be able to handle multiple tasks at one time with keen attention to detail.
• Possess excellent problem-solving skills, the ability to make sound decisions quickly, and exercises good judgment.
• Full mobility of all limbs and the ability to lift and/or move up to 25 pounds and lift and/or move up to 50 pounds as needed.  In the field, this position will participate in field excursions, including driving zodiacs for several hours per day, hikes over
• uneven terrain for up to 3 miles, and kayaking up to 3 miles.
• First Aid & CPR (higher level of training preferred).
• Some itineraries may have additional required credentials or training.
• Strongly preferred - small boat driving experience.
• Strongly preferred - Merchant Mariner Credential of 25 tons or greater, RYA certificate, or equivalent.
• Strongly preferred - Experienced and adaptable in diverse geographic regions.

REQUIRED FOR CONTRACT

• Promotion/Sales- The position must become familiar with the company philosophy and various programs offered by National Geographic - Lindblad Expeditions. They should be able to address and field questions from guests regarding the various programs offered.
• Conservation/Sustainability- The position should become familiar with National Geographic- Lindblad Expeditions conservation and sustainability programs and be able to discuss the efforts in any itinerary where scheduled.
• Inflatable Boat Operations- The position should be prepared to assist with many aspects of inflatable boat operations for shore excursions. Familiarity with inflatable boats, such as Zodiacs, and ability to drive is a strong preference. If a US-citizen, a USCG license to drive inflatable boats is preferred.
• Safety- The position should be prepared to participate in on-board safety training, meetings and drills, including abandon ship and fire drills. Will also participate in shore-based education as required by the Company.

$337 - $337 a day

What we offer:

Salary for this contract position: $337 daily rate

Travel Expenses Paid

Communication Skills

Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos.   Must also possess the ability to effectively communicate–both in writing and orally–with a professional demeanor.

PHYSICAL DEMANDS

While performing the duties of this position, this person is frequently required to sit, talk and hear. This person will also be required to write and type. Occasionally required to stand, walk, and reach with hands and arms. The physical demands per position are described in the Job Analysis sheet and are available to all applicants upon request.

COMPENSATION STATEMENT

Lindblad Expeditions determines the pay for contracts and positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted daily range is based on national data and may be refined for a candidate’s region/town/cost of living.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.

Lindblad Expeditions is an equal-opportunity employer. Individuals seeking a contract or employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Executive Assistant – Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Central Time Business Hours

About the Role

At Pavago, one of our clients is hiring an Executive Assistant to provide high-level support to the CEO of a well-established commercial furniture manufacturer’s representative group serving six U.S. states.

This is more than a traditional administrative role.

You’ll serve as the CEO’s trusted partner—managing executive priorities, coordinating communication, overseeing calendars, supporting proposals, maintaining CRM data, and improving day-to-day business operations.

You’ll also play a key role in keeping projects organized, preparing business documents, managing sales-related administrative tasks, and identifying opportunities to improve efficiency through technology and AI.

If you’re highly organized, proactive, detail-oriented, and enjoy helping executives operate at their best, this role is a strong fit.

What You’ll Own

Executive Support & Calendar Management

• Manage the CEO’s inbox and prioritize communications.
• Draft professional emails and correspondence on behalf of leadership.
• Coordinate calendars, meetings, appointments, and scheduling priorities.
• Protect executive focus time by proactively managing competing priorities.
• Prepare meeting agendas, materials, and follow-up action items.
• Coordinate internal and external meetings across multiple stakeholders.

Proposal & Sales Support

• Review incoming project opportunities and notifications.
• Prepare ancillary product proposals using internal quoting software (training provided).
• Ensure proposals are accurate, complete, and submitted on time.
• Support proposal documentation and sales follow-up activities.
• Assist with sales administration and client-facing documentation.

CRM Management & Reporting

• Maintain accurate CRM records and account information.
• Update opportunities, activities, communications, and deal stages.
• Track customer interactions and project progress.
• Generate CRM reports and sales pipeline updates.
• Ensure data accuracy and consistency across all records.

Administrative & Operational Support

• Prepare presentations, reports, spreadsheets, and business documents.
• Coordinate follow-ups and ensure action items are completed on schedule.
• Organize company documentation and maintain structured filing systems.
• Support daily business operations and special projects.
• Assist leadership with administrative and operational priorities.

Process Improvement

• Identify opportunities to improve administrative workflows.
• Recommend and implement process improvements that increase efficiency.
• Leverage AI tools such as ChatGPT, Copilot, or similar platforms to streamline repetitive work.
• Help improve operational systems and internal processes as the business grows.

What Success Looks Like

• Executive schedules remain organized and optimized.
• Emails and communications are managed efficiently.
• Proposals are completed accurately and submitted on time.
• CRM records stay clean, current, and reliable.
• Administrative workflows become more efficient through continuous improvement.
• Leadership spends more time on strategic priorities and less time on administrative tasks.

What Makes You a Strong Fit

• You are highly organized and detail-oriented.
• You anticipate needs before they become problems.
• You enjoy creating structure and improving processes.
• You communicate professionally with internal and external stakeholders.
• You take ownership and work independently with minimal supervision.
• You enjoy helping executives operate more efficiently.

Required Experience & Skills

Experience

• Previous experience as an:

  • Executive Assistant
  • Administrative Assistant
  • Operations Coordinator
  • Project Coordinator
  • Similar executive support role

• Fluent written and spoken English.

• Experience using CRM platforms such as:

  • HubSpot
  • Salesforce
  • Zoho
  • Similar CRM systems

• Strong Microsoft Office skills, including:

  • Outlook
  • Excel
  • Word
  • PowerPoint

• Experience managing executive calendars and scheduling.

• Comfortable using AI productivity tools such as ChatGPT, Copilot, or similar.

• Strong organizational skills with exceptional attention to detail.

• Ability to quickly learn new software and business processes.

• Professional email writing and communication skills.

• Availability during U.S. Central Time business hours.

Nice to Have

• Experience supporting executives in a B2B sales environment.

• Experience preparing:

  • Quotes
  • Proposals
  • Estimates
  • Sales documentation

• Industry experience in:

  • Commercial Furniture
  • Interior Design
  • Architecture
  • Construction
  • Commercial Real Estate

• Experience generating CRM and sales pipeline reports.

• Project coordination or client relationship management experience.

• Experience improving administrative processes and workflows.

What a Typical Day Looks Like

• Review and prioritize the CEO’s inbox.
• Coordinate meetings and manage executive calendars.
• Prepare proposals and sales documentation.
• Update CRM records and generate reports.
• Draft emails, presentations, and business documents.
• Track follow-ups and ensure important tasks stay on schedule.
• Support operational projects and improve internal workflows.
• Use AI tools to streamline administrative work and improve productivity.

In short: You’ll keep the CEO organized, support business operations, manage critical administrative workflows, and help the company operate more efficiently through strong execution and continuous process improvement.

Key Metrics for Success (KPIs)

• Executive calendar accuracy and scheduling efficiency.
• Inbox management and follow-up completion.
• Proposal accuracy and on-time submission.
• CRM data accuracy and reporting quality.
• Administrative task completion and responsiveness.
• Process improvement initiatives implemented.
• Leadership satisfaction and operational efficiency.

Why This Role Stands Out

• High-trust partnership with the CEO.

• Significant ownership across executive support and business operations.

• Opportunity to improve systems using AI and modern productivity tools.

• Exposure to sales operations, CRM management, and business process improvement.

• Fully remote role with long-term growth opportunities.

• Career progression into:

  • Senior Executive Assistant
  • Executive Operations Manager
  • Chief of Staff
  • Operations Manager

Interview Process

1. Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience supporting executives, managing calendars and inboxes, coordinating operations, working with CRM systems, and improving administrative processes. You’ll also have the opportunity to highlight how you’ve used AI tools to improve productivity and support business operations. Your video will be reviewed by the hiring team before moving to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about executive support, enjoy creating structure in fast-moving environments, and want to play a critical role in helping leadership operate more effectively, we’d love to hear from you. Apply today and become a trusted partner to a growing business.

Executive Assistant – Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Central Time Business Hours

About the Role

At Pavago, one of our clients is hiring an Executive Assistant to provide high-level support to the CEO of a well-established commercial furniture manufacturer’s representative group serving six U.S. states.

This is more than a traditional administrative role.

You’ll serve as the CEO’s trusted partner—managing executive priorities, coordinating communication, overseeing calendars, supporting proposals, maintaining CRM data, and improving day-to-day business operations.

You’ll also play a key role in keeping projects organized, preparing business documents, managing sales-related administrative tasks, and identifying opportunities to improve efficiency through technology and AI.

If you’re highly organized, proactive, detail-oriented, and enjoy helping executives operate at their best, this role is a strong fit.

What You’ll Own

Executive Support & Calendar Management

• Manage the CEO’s inbox and prioritize communications.
• Draft professional emails and correspondence on behalf of leadership.
• Coordinate calendars, meetings, appointments, and scheduling priorities.
• Protect executive focus time by proactively managing competing priorities.
• Prepare meeting agendas, materials, and follow-up action items.
• Coordinate internal and external meetings across multiple stakeholders.

Proposal & Sales Support

• Review incoming project opportunities and notifications.
• Prepare ancillary product proposals using internal quoting software (training provided).
• Ensure proposals are accurate, complete, and submitted on time.
• Support proposal documentation and sales follow-up activities.
• Assist with sales administration and client-facing documentation.

CRM Management & Reporting

• Maintain accurate CRM records and account information.
• Update opportunities, activities, communications, and deal stages.
• Track customer interactions and project progress.
• Generate CRM reports and sales pipeline updates.
• Ensure data accuracy and consistency across all records.

Administrative & Operational Support

• Prepare presentations, reports, spreadsheets, and business documents.
• Coordinate follow-ups and ensure action items are completed on schedule.
• Organize company documentation and maintain structured filing systems.
• Support daily business operations and special projects.
• Assist leadership with administrative and operational priorities.

Process Improvement

• Identify opportunities to improve administrative workflows.
• Recommend and implement process improvements that increase efficiency.
• Leverage AI tools such as ChatGPT, Copilot, or similar platforms to streamline repetitive work.
• Help improve operational systems and internal processes as the business grows.

What Success Looks Like

• Executive schedules remain organized and optimized.
• Emails and communications are managed efficiently.
• Proposals are completed accurately and submitted on time.
• CRM records stay clean, current, and reliable.
• Administrative workflows become more efficient through continuous improvement.
• Leadership spends more time on strategic priorities and less time on administrative tasks.

What Makes You a Strong Fit

• You are highly organized and detail-oriented.
• You anticipate needs before they become problems.
• You enjoy creating structure and improving processes.
• You communicate professionally with internal and external stakeholders.
• You take ownership and work independently with minimal supervision.
• You enjoy helping executives operate more efficiently.

Required Experience & Skills

Experience

• Previous experience as an:

  • Executive Assistant
  • Administrative Assistant
  • Operations Coordinator
  • Project Coordinator
  • Similar executive support role

• Fluent written and spoken English.

• Experience using CRM platforms such as:

  • HubSpot
  • Salesforce
  • Zoho
  • Similar CRM systems

• Strong Microsoft Office skills, including:

  • Outlook
  • Excel
  • Word
  • PowerPoint

• Experience managing executive calendars and scheduling.

• Comfortable using AI productivity tools such as ChatGPT, Copilot, or similar.

• Strong organizational skills with exceptional attention to detail.

• Ability to quickly learn new software and business processes.

• Professional email writing and communication skills.

• Availability during U.S. Central Time business hours.

Nice to Have

• Experience supporting executives in a B2B sales environment.

• Experience preparing:

  • Quotes
  • Proposals
  • Estimates
  • Sales documentation

• Industry experience in:

  • Commercial Furniture
  • Interior Design
  • Architecture
  • Construction
  • Commercial Real Estate

• Experience generating CRM and sales pipeline reports.

• Project coordination or client relationship management experience.

• Experience improving administrative processes and workflows.

What a Typical Day Looks Like

• Review and prioritize the CEO’s inbox.
• Coordinate meetings and manage executive calendars.
• Prepare proposals and sales documentation.
• Update CRM records and generate reports.
• Draft emails, presentations, and business documents.
• Track follow-ups and ensure important tasks stay on schedule.
• Support operational projects and improve internal workflows.
• Use AI tools to streamline administrative work and improve productivity.

In short: You’ll keep the CEO organized, support business operations, manage critical administrative workflows, and help the company operate more efficiently through strong execution and continuous process improvement.

Key Metrics for Success (KPIs)

• Executive calendar accuracy and scheduling efficiency.
• Inbox management and follow-up completion.
• Proposal accuracy and on-time submission.
• CRM data accuracy and reporting quality.
• Administrative task completion and responsiveness.
• Process improvement initiatives implemented.
• Leadership satisfaction and operational efficiency.

Why This Role Stands Out

• High-trust partnership with the CEO.

• Significant ownership across executive support and business operations.

• Opportunity to improve systems using AI and modern productivity tools.

• Exposure to sales operations, CRM management, and business process improvement.

• Fully remote role with long-term growth opportunities.

• Career progression into:

  • Senior Executive Assistant
  • Executive Operations Manager
  • Chief of Staff
  • Operations Manager

Interview Process

1. Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience supporting executives, managing calendars and inboxes, coordinating operations, working with CRM systems, and improving administrative processes. You’ll also have the opportunity to highlight how you’ve used AI tools to improve productivity and support business operations. Your video will be reviewed by the hiring team before moving to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about executive support, enjoy creating structure in fast-moving environments, and want to play a critical role in helping leadership operate more effectively, we’d love to hear from you. Apply today and become a trusted partner to a growing business.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Remote positions open to the US only.

The Opportunity

KnowBe4’s Chief Growth Officer leads the company’s global commercial organization — sales, growth, and go-to-market teams spanning North America, EMEA, APAC, and Latin America — through a defining growth phase. This role is the operational backbone of that office.

This role is designed for an experienced operator rather than a traditional support professional: someone who brings structure to ambiguity and returns with a plan and a recommendation. You will operate at the pace of the executive you support, across every time zone the business touches, with a high degree of autonomy and trust.

For a candidate seeking deep exposure to how a global commercial organization is built and scaled — with meaningful room to grow within the role — this is a rare opportunity.

What You’ll Own

• The operating rhythm of the CGO’s office: Treat the calendar as a strategic asset, not a scheduling task. Sequence priorities across global time zones, protect focus time, and ensure every hour maps to what matters most.
• Action items, end to end: Capture commitments from meetings, own the follow-through, drive owners to resolution, and close the loop proactively. You ensure complete follow-through on every commitment.
• Meeting architecture: Prepare agendas, pre-reads, and briefing materials; ensure the CGO walks into every room ready; drive post-meeting execution.
• Ambiguity into plans: When a situation is unstructured, you organize it, form a point of view, and bring back a recommendation with options — then execute the decision.
• Managing up: Exercise independent judgment in protecting the CGO’s time: identify overcommitment, question meetings that lack clear purpose, and respectfully decline requests on the CGO’s behalf when appropriate. Your mandate is to increase the executive’s effectiveness, not simply their activity.
• Complex global travel: Plan and manage multi-city domestic and international travel, adjusting in real time as priorities and schedules shift.
• Force-multiplying the leadership team: The CGO’s front-line team (~5 senior leaders) is part of your remit. Know when to zoom in on the CGO’s priorities and when to zoom out to coordinate logistics, cadences, and events for the broader group.
• Sensitive and confidential matters: This seat sits close to organizational, compensation, and board-level material, as well as personal logistics. You handle all of it with instinctive, absolute discretion.
• Cross-functional partnership: Work closely with executive operations, the CEO’s office, and peer executive assistants across the leadership team to keep the company’s senior cadence tight.

Who You Are

• Operator mindset: Proactive and self-directed; you anticipate needs, take ownership of outcomes, and operate effectively with minimal direction.
• Composed and precise at pace: You maintain accuracy and sound judgment while keeping pace with a high-velocity executive and a global business.
• Discreet by instinct: You exercise mature, independent judgment on confidential matters and understand what must remain private.
• Coachable and resilient: You welcome direct, candid feedback and incorporate it quickly and constructively — it is offered in service of great outcomes, and you treat it that way.
• High standards, low ego: You hold a high bar for your own work while remaining grounded, collaborative, and easy to work with.
• Partnership-oriented: You function as a true business partner to the CGO — trusted, invested, and engaged in the success of the office, not simply executing tasks. The best version of this relationship is built on mutual trust, candor, and genuine working rapport.
• Committed to the role: The company is entering a multi-year growth phase with significant milestones ahead. Compensation and recognition will grow with your impact; we are seeking someone genuinely energized by developing within this role through that phase.

Experience & Qualifications

• Drive & Judgment First: Demonstrated drive, judgment, and coachability are weighted more heavily than tenure. High-potential early-career candidates are strongly encouraged to apply.
• Background: Experience supporting senior executives, coordinating across global teams, or operating in high-growth environments is a plus, not a prerequisite.
• Skills: Strong written communication and fluency with modern productivity and collaboration tools.

Location & Working Model

• East Coast (US) Based: The CGO’s operating footprint spans New York, Tampa/Clearwater, and Washington, DC. Your home base is flexible within the East Coast; what matters is reliable, ready availability across Eastern Time and the ability to travel on short notice.
• On-Site As Needed: You’ll be on the ground in NY, Tampa, or DC for board cycles, leadership off-sites, and other large meetings — typically planned in advance, occasionally not. When the CGO is remote, you’re welcome to be fully remote. Flexibility runs both directions.
• Travel: Regular domestic travel to the hub cities above, with occasional international trips. Candidates should travel willingly and adapt readily when plans change.

Why This Role

• C-Suite Exposure: Direct, daily partnership with a C-suite executive leading global growth through a pivotal company phase.
• Executive Insights: Exposure to board-level operations, executive decision-making, and a world-class go-to-market organization.
• Career Growth: Meaningful growth in scope, compensation, and recognition as the company scales, commensurate with demonstrated impact.

The salary for this position ranges from $87,000-$97,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.

Application deadline: 9/11/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Remote positions open to the US only.

The Workday Analyst (PATT) will partner with internal teams to support the implementation, optimization, and ongoing maintenance of the Payroll, Absence, and Time Tracking modules within Workday and its integrated applications. The individual in this role will maximize system efficiencies to meet the strategic and operational needs of the business, serving as a subject matter expert for Payroll, Absence, and Time Tracking.

Responsibilities:

• Provide day-to-day configuration and business support of Workday with a focus on the Payroll, Absence, and Time Tracking (PATT) modules
• Configure and maintain pay components, earnings and deductions, tax elections, garnishments, absence plans, time entry templates, time calculations, and scheduling rules
• Maintain Workday enterprise-wide payroll and time production system security, organizational structures, business processes, tasks, notifications, and system enhancements, and provide data entry support
• Maintain a strong grasp of security principles and how they apply to Workday and third-party integrations
• Support payroll accounting, GL posting, journal validation, and financial reconciliation in partnership with Finance/Accounting
• Design and support integrations (EIBs, Core Connectors, Cloud Connect, and Workday Studio) with time and attendance systems, benefits providers, banking/payment processors, and tax authorities
• Develop reports, dashboards, and worklets; set up scheduled reports; understand required permissions for report sharing; and support composite, matrix, and advanced reporting types
• Work closely with stakeholders to maximize existing processes and design new system changes to meet the strategic and operational needs of the business across the Payroll, Absence, and Time Tracking modules
• Thoroughly test configuration changes through unit testing and facilitate user acceptance testing (UAT)
• Own Workday semi-annual releases (R1/R2) for PATT, including impact assessments, regression testing, and feature adoption
• Manage and support required PATT reporting, including support for year-end reporting and related year-end activities
• Follow SDLC methodology for feature development and apply change management policies for deploying changes to production
• Troubleshoot production issues, drive root-cause analysis, and implement preventive controls
• Proactively work with the team to continuously improve system configuration and reporting to advance the quality of information provided to stakeholders
• Maintain strictest confidentiality in all work aspects
• Understand basic database architecture, tables, functional interactions, and recognize and understand impacts to downstream systems
• Analyze and document business requirements and processes
• Coordinate with technical writers to develop informative, coherent, and usable documentation
• Support HCM Core functionality configuration as needed

Minimum Qualifications:

• Required minimum Bachelor’s degree in Computer Science, related degree, or equivalent work experience
• Workday Pro Payroll, Workday Pro Absence Management, or Workday Pro Time Tracking certification preferred
• Minimum 2-3 years of experience implementing and supporting Workday Payroll, Absence Management, and/or Time Tracking modules
• Strong understanding of absence plans, time entry templates, time calculations, and scheduling complexity
• Strong understanding of payroll processes, time entry design, and payroll accounting/GL posting
• Experience with Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, Core Connectors, Cloud Connect, and iLoad) preferred
• History of leading and supporting successful projects
• Excellent knowledge of database reporting and analysis tools including Excel
• Strong customer service skills and ability to effectively assist system users to resolve problems and questions
• Ability to communicate, present, and interact effectively with all levels of management with effective verbal, written, and interpersonal communication skills
• Ability to multitask in a fast-paced environment
• Strong interpersonal skills and ability to develop and maintain relationships with third-party vendors as well as people within the organization
• You have a Growth Mindset: A belief that abilities can be developed along with a desire to be curious, learn & grow
• You take Initiative: Solve problems by thinking & taking action on solutions rather than waiting for direction
• You Give Back: Leverage your knowledge & expertise to make improvements around you
• You are Resilient: Work through challenges with optimism, agility & adaptability
• You demonstrate Awareness: An ability to understand how your attitudes & actions impact others and adapt your approach accordingly

The salary for this position ranges from $110,000-$130,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.

Application deadline: 10/11/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Advanced Agrilytics is seeking an experienced and highly organized RFV Operations Manager to lead the end-to-end execution of our RFV program from signed customer agreement through final report delivery and invoicing. This individual will be the operational owner of RFV delivery, creating urgency, visibility, and accountability across the workflow while ensuring a high-quality customer experience.

The RFV Operations Manager serves as the central point of coordination among Sales, customers, soil sampling resources, data and technical teams, report production, quality control, and Finance. The right candidate is a hands-on leader who anticipates obstacles, communicates proactively, makes sound tradeoffs, and consistently delivers on commitments.

Success in this Role:

RFV work moves predictably from contract to customer delivery, at the expected quality, with clear ownership, timely communication, and prompt invoice readiness.

End-to-End RFV Delivery Ownership

• Own the RFV delivery lifecycle from contract handoff through onboarding, data collection, soil sampling, report production, quality control, invoice readiness, and final customer delivery.
•  Build and maintain project plans, milestones, dependencies, customer commitments, and delivery dates for the active RFV portfolio.
• Monitor work in process, identify risks and bottlenecks early, and take corrective action before commitments are missed.
•  Create clear operating rhythms, priorities, and escalation paths that keep work moving with an appropriate sense of urgency.

Customer Onboarding & Communication

• Coordinate priorities and handoffs across Sales, soil sampling, data operations, agronomy or technical resources, report builders, quality control, and Finance.
• Lead through influence and direct accountability, ensuring each contributor understands the priority, required output, and due date.
• Facilitate concise operating reviews focused on exceptions, decisions, owners, and next actions.
• Promote a culture of ownership, responsiveness, collaboration, and follow-through.

Quality, Delivery & Invoice Readiness

• Coordinate report build and quality-control activities and verify that required deliverables are complete before release.
• Partner with technical owners to resolve data, agronomic, or report-quality issues efficiently.
• Authorize or confirm final delivery and ensure reports and supporting materials reach the correct customer contacts.
• Provide Finance with complete, accurate, and timely notice that contractual billing milestones have been achieved.

Operational Excellence & Scalability

• Establish standard work, stage definitions, service expectations, and controls for the RFV delivery process.
• Use workflow data and operating metrics to manage backlog, throughput, cycle time, quality, and capacity.
• Identify recurring failure points and lead practical process, system, and automation improvements.
• Support volume and resource planning by translating the active pipeline and committed work into capacity needs.

Measures of Success

Delivery: On-time milestone and report delivery; end-to-end cycle time; aged work in process; backlog visibility

Quality:  First-pass QC rate; rework and exception trends; completeness and accuracy of final deliverables

Customer Experience:  Timeliness and clarity of status communication; issue resolution; customer feedback

Operational Control: Sampling and data-collection progress; handoff reliability; schedule adherence; capacity visibility

Financial Handoff:  Timeliness and accuracy of invoice-ready notification after contractual milestones are achieved

Required Qualifications

• 5+ years of experience in operations management, service delivery, project execution, customer implementation, or a related role coordinating complex, multi-step work.
• Demonstrated success driving results across cross-functional teams and managing multiple customer commitments at once.
• Strong operational judgment, prioritization, problem-solving, and follow-through.
• Excellent written and verbal communication, including the ability to deliver clear customer updates and direct internal accountability conversations.
• Ability to lead with urgency, remain composed under pressure, and make decisions when information is incomplete.
• Proficiency with CRM, project or workflow management, reporting, and standard productivity tools.
• High attention to detail while maintaining focus on overall throughput and customer outcomes.

Preferred Qualifications

• Experience in agriculture, agronomy, precision agriculture, environmental services, professional services, or another field-based service operation.
• Experience coordinating soil sampling, field operations, laboratories, data preparation, analytics, or technical report delivery.
• Experience establishing operational KPIs, standard work, dashboards, and continuous-improvement routines.
• Bachelor’s degree in business, operations, agriculture, engineering, or a related field; equivalent practical experience considered.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Advanced Agrilytics is seeking an experienced and highly organized RFV Operations Manager to lead the end-to-end execution of our RFV program from signed customer agreement through final report delivery and invoicing. This individual will be the operational owner of RFV delivery, creating urgency, visibility, and accountability across the workflow while ensuring a high-quality customer experience.

The RFV Operations Manager serves as the central point of coordination among Sales, customers, soil sampling resources, data and technical teams, report production, quality control, and Finance. The right candidate is a hands-on leader who anticipates obstacles, communicates proactively, makes sound tradeoffs, and consistently delivers on commitments.

Success in this Role:

RFV work moves predictably from contract to customer delivery, at the expected quality, with clear ownership, timely communication, and prompt invoice readiness.

End-to-End RFV Delivery Ownership

• Own the RFV delivery lifecycle from contract handoff through onboarding, data collection, soil sampling, report production, quality control, invoice readiness, and final customer delivery.
•  Build and maintain project plans, milestones, dependencies, customer commitments, and delivery dates for the active RFV portfolio.
• Monitor work in process, identify risks and bottlenecks early, and take corrective action before commitments are missed.
•  Create clear operating rhythms, priorities, and escalation paths that keep work moving with an appropriate sense of urgency.

Customer Onboarding & Communication

• Coordinate priorities and handoffs across Sales, soil sampling, data operations, agronomy or technical resources, report builders, quality control, and Finance.
• Lead through influence and direct accountability, ensuring each contributor understands the priority, required output, and due date.
• Facilitate concise operating reviews focused on exceptions, decisions, owners, and next actions.
• Promote a culture of ownership, responsiveness, collaboration, and follow-through.

Quality, Delivery & Invoice Readiness

• Coordinate report build and quality-control activities and verify that required deliverables are complete before release.
• Partner with technical owners to resolve data, agronomic, or report-quality issues efficiently.
• Authorize or confirm final delivery and ensure reports and supporting materials reach the correct customer contacts.
• Provide Finance with complete, accurate, and timely notice that contractual billing milestones have been achieved.

Operational Excellence & Scalability

• Establish standard work, stage definitions, service expectations, and controls for the RFV delivery process.
• Use workflow data and operating metrics to manage backlog, throughput, cycle time, quality, and capacity.
• Identify recurring failure points and lead practical process, system, and automation improvements.
• Support volume and resource planning by translating the active pipeline and committed work into capacity needs.

Measures of Success

Delivery: On-time milestone and report delivery; end-to-end cycle time; aged work in process; backlog visibility

Quality:  First-pass QC rate; rework and exception trends; completeness and accuracy of final deliverables

Customer Experience:  Timeliness and clarity of status communication; issue resolution; customer feedback

Operational Control: Sampling and data-collection progress; handoff reliability; schedule adherence; capacity visibility

Financial Handoff:  Timeliness and accuracy of invoice-ready notification after contractual milestones are achieved

Required Qualifications

• 5+ years of experience in operations management, service delivery, project execution, customer implementation, or a related role coordinating complex, multi-step work.
• Demonstrated success driving results across cross-functional teams and managing multiple customer commitments at once.
• Strong operational judgment, prioritization, problem-solving, and follow-through.
• Excellent written and verbal communication, including the ability to deliver clear customer updates and direct internal accountability conversations.
• Ability to lead with urgency, remain composed under pressure, and make decisions when information is incomplete.
• Proficiency with CRM, project or workflow management, reporting, and standard productivity tools.
• High attention to detail while maintaining focus on overall throughput and customer outcomes.

Preferred Qualifications

• Experience in agriculture, agronomy, precision agriculture, environmental services, professional services, or another field-based service operation.
• Experience coordinating soil sampling, field operations, laboratories, data preparation, analytics, or technical report delivery.
• Experience establishing operational KPIs, standard work, dashboards, and continuous-improvement routines.
• Bachelor’s degree in business, operations, agriculture, engineering, or a related field; equivalent practical experience considered.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

¿QUE HARAS EN DEVOTEAM? Darás soporte al Technical Lead en la coordinación y seguimiento de iniciativas relacionadas con Data Operations, observabilidad y resiliencia operativa, actuando como nexo entre los diferentes equipos involucrados.

Position: Collections Operations Manager Location: Remote Responsibilities:• Manage day-to-day collections workflows in our CRM and ERP: statuses, triggers, automated sequences, communication templates, task routing - following and refining an established process.

Site Contract Manager, IISyneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success.

About FrontierFrontier is a subsidiary of Fresh Prints.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning...

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning...

SOSi is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer.

Headquarters: Millerton, NY
URL: https://www.harney.com

About the role

Harney & Sons has been making and selling fine tea from Millerton, New York for over four decades. We are family-owned, we are growing, and we run our business through a single ERP system: tea production and blending, direct-store-delivery truck distribution, a Shopify storefront, and wholesale accounts across the country and overseas.

This role sits at the center of that. You will work inside SAP Business One to build the processes, reports, and tools the business runs on, and you will learn how tea gets blended, packed, loaded onto a truck, and delivered.

A meaningful share of the work is hands-on building. Our systems have to talk to each other — the ERP, the storefront, the shipping and distribution side — and the automations that connect them need someone who can write the queries and scripts behind them and prove they actually work.

You will report directly to the Director of ERP and Manufacturing Operations. The team is small, so your work is visible and you will see the results of what you build.

What you will do

• Develop and maintain processes in SAP Business One to support and streamline business operations..
• Build, test, and maintain automated workflows and integrations that move data between SAP Business One and the other systems in the tech stack, including writing the SQL and scripts they depend on.
• Continually validate results of queries, workflows, dashboards, and other automations to ensure that business decisions are being made with accurate information. 
• Analyze operational data to surface trends and track down anomalies, then explain what you found.
• Spot gaps and friction in operations and proactively develop tech-driven solutions to streamline processes.
• Create reports and dashboards for increased business insights, while tracking adoption and end-user usage. 
• Train end users, write the documentation, and measure adoption rates. 
• Learn the Harney & Sons operation (production, distribution, ecommerce, and wholesale) well enough to spot problems before anyone files a ticket.
• When we work with outside implementation consultants, document requirements, track deliverables, and flag slippage early.
• Write clear progress updates and brief the departments affected by what you are building.

Who we are looking for

• You like taking apart how something works and figuring out why it breaks.
• You thrive in a cross-functional, collaborative work environment. 
• You have already outgrown spreadsheets for the harder problems and reach for code when it is the better tool.
• You have strong communication skills and can communicate technical information in simple terms.
• You follow through: a small improvement that actually ships beats a big plan that never does.
• You can proactively spot and address errors and inefficiencies. 
• You do not trust your own output until you have tested it. You care about data being right, and about keeping it secure.
• A bachelor’s degree in computer science, information systems, business, accounting, supply chain, or a related field — or equivalent hands-on experience.

Technical skills we need

• SQL. You can write joins and aggregations, read someone else’s query, and work out why a result set has the wrong row count. You do not need to be a database administrator.
• Scripting, ideally Python. Enough to read, modify, and debug a script that transforms data or calls an API, and enough appetite to write your own from scratch.
• APIs. A working understanding of requests and responses, authentication, pagination, and what happens when a call fails halfway through a batch.
• A testing instinct. When you build something that moves data, you should already be wondering how you would prove it moved the data correctly.

Helpful, but not required

• ERP exposure. Any system counts: SAP Business One, NetSuite, Dynamics, Acumatica, Epicor, or even a warehouse or accounting system you had to bend to your will.
• Integration or workflow automation platforms. Any low-code tool where you assemble a data flow visually but still write the logic and the queries underneath it.
• SAP Business One Service Layer or DI API, or any ERP’s API for reading and writing records programmatically.
• Reporting tools. Power BI, Tableau, or similar.
• Crystal Reports or SAP Business One Query Manager.
• Manufacturing, food and beverage, or distribution experience, particularly anything involving lot codes, expiration dating, or traceability.

 

 

 

To apply: https://weworkremotely.com/remote-jobs/harney-sons-fine-teas-associate-erp-operations-sap-business-one

Company Description

At Unified Healthcare Group (UHG), We Are Continuing To Grow the Medical Information Exchange Department and looking for a permanent full-time employee who can start as soon as possible.

Our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the medEbridge® platform. We provide secure online access to a national marketplace of GP’s, Specialists, Nurses, Allied Health Professionals and more.  Our customers connect easily with health practitioners using this platform to access information quickly to make informed decisions and improve outcomes for their clients who have suffered personal injuries such as road or workplace accidents.

Job Description

As the business is expanding and our customers grow, we are seeking more enthusiastic people to join a team who is committed to doing their best work every day guided by our values – Care, Accountability, Teamwork, Integrity and Excellence. An engaging personality, and a passion for delivering exceptional service will be important to succeed in this role.

Successful applicants will join our dedicated case management team, responsible for liaising with our customers and healthcare providers to facilitate the exchange of health and medical information with speed, simplicity, and security.

Key responsibilities include, but are not limited to:

• Management of a portfolio of clients, ensuring your caseload is actioned within timeframes specified in our service level agreements
• Liaising with specialists and medical clinics to obtain medical records on behalf of clients.
• Writing accurate case notes in the medEbridge platform
• Relationship management between clients and UHG
• Data entry and ad hoc administrative duties where required.

Qualifications

What you’ll need:

• Excellent verbal and written communication skills
• Ability to negotiate, influence and manage conflicts effectively
• The ability to multitask in a fast-paced environment
• Exceptional time management and organisational skills
• Technology savvy with intermediate Microsoft Office Suite skills, namely Outlook, Word, and Excel
• Knowledge or understanding of how health practitioners and in-particular GP’s work, or injury rehabilitation, or within the legal or insurance practices is an advantage but not essential.

Additional Information

Be part of the MedHealth group, where our core values are shaped by what matters most to our people and how we deliver meaningful services. Head to www.medhealth.com.au for further details.

The benefits we offer:

• Employee initiatives for health insurance, fitness and travel perks
• Exclusive employment discount program
• Health, Wellness & Financial wellbeing
• Hybrid working arrangements
• Novated leasing and specified salary sacrificing
• Paid parental leave (criteria applies)
• Purchased leave
• Hybrid working arrangements
• Close to public transport

Our culture is ALIVE - whether it be our virtual catch ups, company lunches, town hall meetings or after-work drinks - we’re always up to something fun! Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.

A full position description is available upon request from HR on [email protected]

\*\* We will not be able to support international applicants for this role.

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

Caribou Biosciences is a leading clinical-stage CRISPR genome-editing biopharmaceutical company dedicated to developing transformative therapies for patients with devastating diseases. Our next-generation genome-editing technology enables superior precision to develop cell therapies that are armored to potentially improve activity against diseases. We believe the future of cell therapy is off-the-shelf, and we are advancing our pipeline of off-the-shelf, or allogeneic, cell therapies from our CAR-T cell therapy platform as readily available treatments for patients with hematologic malignancies and autoimmune diseases.

Members of the Caribou herd open their minds to new ideas and welcome diverse perspectives. We proudly assert that teams do their best work when their members are personally engaged, their ideas are taken seriously, and contributions are recognized. Members of the herd work from our headquarters in Berkeley, California, or remotely.

We are seeking a Clinical Trial Manager (CTM) to join our Clinical Operations group. You will be responsible for the operational execution and Sponsor oversight of global clinical trial activities from study start-up through study close-out. The CTM ensures trials are conducted in accordance with ICH-GCP, applicable country regulations, standard operating procedures, and study-specific protocols.

The CTM will report to the Director of Clinical Operations. This position may be onsite, hybrid, or remote.

Responsibilities:

Study Management

• Manage operational activities related to all phases of clinical studies, including study/site feasibility, start-up, maintenance, and close-out
• Support study operational planning and execution, including site and vendor identification, evaluation, qualification, and oversight
• Implement operational strategies to support timely patient enrollment and maintain high standards for site monitoring and trial execution
• Manage operational aspects of clinical trials throughout the study lifecycle from study start-up through to Clinical Study Report completion
• Develop and manage study-specific operational tools, documentation, timelines, trackers, and communications, while coordinating cross-functional development and review of key study documents
• Manage trial-level operational risks, including identification, assessment, tracking, mitigation, and documentation to ensure compliance, and quality across trial activities
• Organize and prepare for study-related meetings, including agendas, minutes, presentations, and action items

CRO and Vendor Oversight

• Provide Sponsor oversight of CRO performance related to site qualification, site initiation, monitoring, enrollment, data quality, sample logistics, and site close-out activities
• Review vendor performance, deliverables, key performance metrics, and governance activities to ensure contractual obligations and study expectations are met
• Collaborate with Supply Chain, CROs, and external vendors to support investigational product, laboratory, sample management, and study supply logistics
• Review and verify service provider deliverables and operational activities for quality and timeliness

Data Review and Quality Oversight

• Perform ongoing Sponsor data review to identify trends and support query management, protocol deviation review, safety review, and issue resolution
• Review monitoring visit reports and, as appropriate, participate in co-monitoring, monitoring, or oversight visits.
• Support oversight of clinical site performance through review of study metrics, monitoring data, and trends
• Ensure all trial operations are executed within timelines and budgets while adhering to ICH-GCP, applicable regulations, and company procedures

Trial Master File and Inspection Readiness

• Maintain and oversee the Trial Master File (TMF), ensuring completeness, quality, and continuous inspection readiness
• Review and/or approve site-specific documents, including informed consent forms, site budgets, monitoring reports, and other study documentation
• Support the preparation, conduct, and follow-up of audits and inspections, including site, vendor, and internal quality audits

Cross-Functional Collaboration

• Provide timely updates on trial progress, operational risks, and mitigation strategies to stakeholders
• Support the development and implementation of study training for investigators, site staff, and internal teams
• Collaborate effectively with Clinical Development, Data Management, Biostatistics, Regulatory Affairs, Medical Monitoring, Drug Supply, Quality Assurance, Safety, and other cross-functional partners to ensure successful trial execution
• Support Clinical Operations process improvements, infrastructure development, and other strategic initiatives as assigned

Requirements :

• BS degree in the life sciences with a minimum of 6+ years in Clinical Operations, with a MS degree in the life sciences with a minimum of 4+ years of Clinical Operations experience
• 3 years of Sponsor Clinical Trial Management experience
• Experience supporting complex global Phase III clinical trials
• Cell therapy or Oncology Experience
• Strong understanding of ICH-GCP, FDA, EMA, and applicable global regulatory requirements
• Demonstrated proficiency in technology use, documentation practices, and sound business acumen
• Advanced proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, and SharePoint)
• Strong attention to detail and a commitment to producing high-quality work
• Excellent written and verbal communication and interpersonal skills
• Ability to travel up to 20% based on business needs

Nice-to-haves:

• Experience working in a fast-paced, dynamic start-up biotechnology environment

Caribou compensation and benefits include:

• Comprehensive compensation package, which includes competitive salary, bonus, and equity for all employees
• Salary Range: $160,000 - $175,000; this represents the present low and high end of the Company’s pay range for this position; actual pay will vary based on various factors, including but not limited to location, skill, experience, and performance
• Generous paid vacation time, in addition to company-observed holidays
• Excellent medical, dental, and vision insurance
• 401(k) retirement savings plan, which includes matching employer contributions
• Employee stock purchase plan (ESPP)
• Tuition reimbursement program

The benefits and stock purchase described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

Caribou is an equal opportunity employer and does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical conditions, veteran status, sexual orientation, gender (including gender identity and gender expression), sex (which includes pregnancy, childbirth, and breastfeeding), genetic information, taking or requesting statutorily protected leave, or any other basis protected by law. In addition, Caribou prohibits the harassment of any individual on any of the bases listed above or any other characteristics protected under federal, state, or local laws.

Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

• We do not accept unsolicited resumes or candidate submissions from staffing agencies. All agencies must have a valid written agreement with Caribou Biosciences, Inc. for service in place. Any resume or candidate submitted by a staffing agency without such an agreement in place will be considered unsolicited, and Caribou Biosciences, Inc. will not be obligated to pay any referral or placement fee.