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Engineer Sr Principle Software Engineer- Core Systems & Libraries (Remote) PART TIME

Designs and develops core systems and libraries for production infrastructure while managing technical decisions and mentoring junior engineers.

Lead Remote Posted about 2 hours ago Jobicy AI
What this role involves
Date Posted:2026-08-07 Country:United States of America Location:US-FL-REMOTE Position Role Type:Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access...
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Engineer Principal Software Engineer at HHAeXchange

Principal engineer designs and develops healthcare analytics, ML, and AI platforms while mentoring engineers and guiding technical strategy for homecare solutions.

Lead Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.

The Principal Software Engineer will play a critical role in the design, development, and evolution of our customer-facing analytics, ML, and AI applications and data platforms. As a key leader of our engineering team, you will collaborate with cross-functional teams to guide the technical strategy, deliver scalable, secure, and high-performance solutions. You will also mentor junior engineers, provide technical oversight, and ensure the team is aligned with the overall strategic vision.You are responsible for ensuring that all software developed by one or more teams at HHA meets our standards for quality, performance, scalability, availability and security by working alongside team members to develop innovative solutions to customer problems.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a fully remote opportunity for candidates located in the EST or CST time zones within the US only.

Essential Job Duties

  • Hands-on Development: Contribute directly to the development of key platform features and components as an individual contributor, ensuring alignment with overall project goals.
  • Leadership in Design: Lead the end-to-end design and development of advanced healthcare analytics products, ensuring they are insightful, intuitive, scalable, reliable, secure, and high-performing.
  • Architect Healthcare Analytics Solutions: Architect and implement modern analytics, ML and AI applications that support mission-critical business decision-making, workflows and customer experiences.
  • Team Enablement and Prioritization: Clearly communicate priorities and expectations to the team, ensuring they have the support and resources to complete their work effectively.
  • Quality Ownership: Take full ownership of the quality of all team-delivered features, ensuring they meet both functional and non-functional requirements with well-thought-out designs.
  • Drive Architectural Innovation: Identify gaps or areas for improvement in existing patterns. Promote a culture of experimentation and innovation by encouraging the exploration of new technologies, tools, and methodologies that can drive competitive advantages.
  • Stakeholder Engagement: Act as the primary technical liaison for executive stakeholders, ensuring clear communication and alignment between engineering and business strategies.
  • Risk Management: Identify potential technical risks early in the development lifecycle and implement strategies to mitigate them, ensuring that projects remain on track and within scope.
  • Cross-Functional Collaboration: Partner with Product Managers, Product Owners, and other stakeholders to define project scope, assess feasibility, and translate business needs into robust technical solutions.
  • Technical Mentorship: Act as a senior technical resource, providing guidance, mentorship, and leadership to engineering teams, cultivating a culture of innovation, accountability, and excellence.
  • Stay Ahead of Industry Trends: Continuously monitor emerging healthcare technologies and trends, recommending cutting-edge solutions to maintain a competitive edge.

Other Job Duties

  • Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements

  • Travel up to 10%, including overnight travel

Required Education, Experience, Certifications and Skills

  • B.S. or M.S. degree in Computer Science, Engineering, Data Science, or similar field, or a related field, or equivalent significant industry experience.
  • 8+ years of experience in software engineering and/or data engineering within a software product company, with a focus on developing insightful, scalable, high-performance analytics applications and systems.
  • Extensive experience architecting, building and delivering complex, high-performance SaaS solutions deployed in cloud environments (AWS or similar) using microservices and serverless architectures.
  • 5+ years of hands-on experience in the healthcare industry, particularly in developing products for healthcare analytics products.
  • 5+ years of experience architecting and delivering applications with significant responsibility across both frontend, backend and data platform development.
  • Proficient in modern programming languages such as Java, C#, and Python (preferred), with experience in building and maintaining high volume production-grade solutions.
  • Solid understanding of database systems and data warehouses: relational (SQL Server, PostgreSQL), NoSQL, Snowflake and Redshift.
  • Proven expertise in modern frontend frameworks such as React, Angular, Vue.js, or similar technologies.
  • Hands-on experience with data analytics, AI/ML integrations, generative AI, LLMs, agentic workflows, and AI-assisted software development tools.
  • Proven leadership skills with experience mentoring and guiding engineering teams, fostering a culture of excellence and collaboration.
  • Experience with Agile methodologies and DevOps practices.
  • Strong analytical and problem-solving skills with a track record of delivering innovative, practical solutions.
  • Excellent verbal and written communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical stakeholders.

The base salary range for this US-based, full-time, and exempt position is $165,000-180,000/yr, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.

This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.

HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Engineer Head of Engineering at Pavago

Hands-on engineering leader designs and operates scalable .NET backend systems, AI/LLM infrastructure, and distributed microservices while leading a technical team.

Lead Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Head of Engineering (.NET, AI/LLM & Distributed Systems) – Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

Location: Remote — Pakistan, LATAM & Eastern Europe Preferred

About the Role

We’re hiring a highly technical, hands-on Head of Engineering to own the engineering function for a fast-growing SaaS platform.

This is not a purely managerial role. You’ll remain deeply involved in production engineering while leading a lean technical team and owning architecture, infrastructure, reliability, and engineering standards.

You’ll work across:

  • .NET / C# backend engineering
  • Distributed systems and microservices
  • AI & LLM infrastructure
  • Databases and data pipelines
  • DevOps, CI/CD and observability
  • Third-party API integrations
  • Engineering leadership and technical strategy

If you’re a senior engineering leader who still enjoys writing production code, solving difficult architecture problems, and owning systems end-to-end, this role is built for you.

What You’ll Own

Backend Engineering & Architecture

  • Design, build, and maintain scalable backend systems using:

    • .NET 8.0
    • C#
    • ASP.NET Core
    • Entity Framework Core
  • Own architecture across 14+ independently deployed microservices

  • Apply Clean Architecture and Domain-Driven Design (DDD) principles

  • Ship new product capabilities while improving existing systems

  • Diagnose and resolve performance bottlenecks

  • Improve scalability, maintainability, and engineering standards

  • Make pragmatic architectural decisions that balance speed with long-term reliability

AI & LLM Systems

  • Design and operate production-grade AI/LLM pipelines

  • Manage workflows spanning multiple AI providers

  • Build scalable AI capabilities for:

    • Personalization
    • Segmentation
    • Automation
    • AI-assisted product features
  • Optimize:

    • Prompting
    • Orchestration
    • Provider routing
    • Failover logic
  • Monitor and improve:

    • Token usage
    • Rate limits
    • Latency
    • Reliability
    • AI infrastructure costs
  • Introduce effective AI-assisted development workflows across engineering

Databases & Data Infrastructure

  • Manage production environments using:

    • MySQL
    • Redis
    • MongoDB
  • Design and improve caching strategies

  • Support analytics pipelines and event-driven workflows

  • Manage high-volume and bulk data operations

  • Optimize database schemas, indexing, and queries

  • Maintain data consistency and performance across distributed services

Infrastructure, DevOps & Reliability

  • Own Linux-based production infrastructure

  • Maintain and improve CI/CD pipelines

  • Oversee deployments and release reliability

  • Implement centralized:

    • Monitoring
    • Logging
    • Alerting
    • Observability
  • Identify infrastructure and scalability risks proactively

  • Improve uptime, incident response, and deployment stability

  • Strengthen engineering processes around production reliability

APIs, Integrations & Resilience

  • Own 25+ production third-party API integrations

  • Build resilient integration patterns including:

    • Retry logic
    • Provider failover
    • Graceful degradation
    • Fallback strategies
    • Error handling
  • Protect platform stability during third-party outages and degraded services

  • Improve fault tolerance across external dependencies and distributed workflows

Engineering Leadership

  • Lead and mentor a lean engineering team

  • Conduct meaningful code reviews and architecture reviews

  • Remain hands-on with production code

  • Establish engineering standards for:

    • Code quality
    • Documentation
    • Testing
    • Deployment
    • Architecture
  • Guide developers through complex technical decisions

  • Collaborate directly with founders and leadership on:

    • Product roadmap
    • Technical priorities
    • Architecture
    • Scalability
    • Engineering investment
  • Build a culture centered on ownership, execution, and engineering quality

What Makes You a Strong Fit

You’re a strong fit if you:

  • Are an experienced engineering leader who still codes
  • Have deep backend expertise in the Microsoft/.NET ecosystem
  • Have designed and operated distributed production systems
  • Understand how microservices behave under real-world scale and failure conditions
  • Have hands-on experience building AI/LLM systems in production
  • Can own infrastructure rather than treating DevOps as someone else’s responsibility
  • Think proactively about reliability, scalability, and technical debt
  • Can lead a small team without becoming disconnected from the codebase
  • Communicate technical tradeoffs clearly to founders and business leadership
  • Thrive in high-ownership startup environments

Required Experience & Skills

Core Engineering

  • Deep expertise with .NET 8.0, C#, ASP.NET Core and Entity Framework Core
  • Strong distributed systems and microservices architecture experience
  • Production experience with MySQL, Redis and MongoDB
  • Experience with event-driven and asynchronous systems
  • Strong API architecture and integration experience
  • Experience managing complex distributed workflows

AI Engineering

  • Proven experience building and operating AI/LLM systems in production

  • Experience integrating multiple AI/LLM providers

  • Understanding of:

    • Prompt orchestration
    • Rate limits
    • Failover
    • Latency
    • Cost optimization
    • Production reliability

DevOps & Reliability

  • Hands-on experience with:

    • Linux infrastructure
    • CI/CD
    • Production deployments
    • Monitoring
    • Logging
    • Observability
  • Strong understanding of system scalability and reliability engineering

Leadership

  • Experience leading and mentoring software engineers
  • Strong code-review and architecture-review capabilities
  • Ability to own technical priorities and engineering execution
  • Excellent written and spoken English
  • Ability to work closely with non-technical leadership

Nice to Have

  • Startup or high-growth SaaS experience
  • Experience scaling AI-powered SaaS or automation platforms
  • Kubernetes
  • Docker
  • Terraform / Infrastructure as Code
  • Event streaming and high-throughput architectures
  • Advanced asynchronous processing experience
  • AI inference and cost optimization experience
  • Experience implementing AI-assisted engineering workflows

What a Typical Day Looks Like

Your day could include:

  • Writing and reviewing production .NET/C# code
  • Making architectural decisions across microservices
  • Debugging a production performance or reliability issue
  • Reviewing AI pipeline latency, cost, or provider performance
  • Helping an engineer work through a complex implementation
  • Reviewing database or caching performance
  • Improving monitoring and deployment workflows
  • Meeting with founders on product and engineering priorities
  • Designing the architecture for an upcoming platform capability

In short: you own the technical foundation of the platform while keeping the engineering organization moving quickly and reliably.

Key Metrics for Success

  • Platform uptime and system reliability
  • Backend performance and scalability
  • AI pipeline stability, latency, and cost efficiency
  • Deployment success and engineering velocity
  • Reduction in production incidents
  • Code quality and technical debt management
  • Reliability of third-party integrations
  • Team delivery consistency
  • Infrastructure stability and observability

Why This Role Stands Out

  • True technical ownership of a growing SaaS platform
  • Hands-on leadership rather than management-only work
  • Direct influence over architecture and engineering strategy
  • Production exposure to AI/LLM systems at scale
  • Ownership across backend, infrastructure, data, integrations, and reliability
  • Direct collaboration with founders and leadership
  • Fully remote environment
  • Opportunity to shape the engineering organization as the platform scales

Interview Process

  1. Initial Screening Call
  2. Technical Interview with Pavago Recruiter
  3. Technical & Architecture Interview with Client
  4. Final Leadership Interview
  5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. It’s a short, self-recorded video completed on your own time and is the final step needed to complete your application.

Instead of repeating your background across multiple screening calls, you get to introduce yourself once and give the hiring team a better sense of your experience and communication before the first interview.

Don’t overthink it. You can record your responses multiple times, and discarded takes are not shared.

Please check both your inbox and spam folder for the Spark Hire invitation.

Apply Now

If you:

  • Have deep .NET/C# backend engineering expertise
  • Have built and scaled distributed systems and microservices
  • Have real production experience with AI/LLM infrastructure
  • Enjoy remaining hands-on while leading engineers
  • Want end-to-end ownership of a growing SaaS platform

We’d love to hear from you.

#HeadOfEngineering #DotNet #CSharp #ASPNetCore #AIEngineering #LLM #Microservices #DistributedSystems #SaaS #BackendEngineering #EngineeringLeadership #DevOps #RemoteEngineering #TechLeadership

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Sales Sales Manager (Outside Sales | MSP & IT Services) at Pavago

Sales manager leads and coaches outside sales reps through full-cycle B2B sales while using AI tools to optimize team performance, processes, and pipeline management.

Lead Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Sales Manager (Outside Sales | MSP & IT Services)

Position Type: Full-Time, Remote

Location: Remote (must have real-time overlap with U.S. Eastern business hours)

Reports To: CEO

About the Role

At Pavago, one of our clients is hiring an experienced Sales Manager to lead and coach a team of Outside Sales Representatives (OSRs) through the complete B2B sales cycle.

This is not an SDR management role.

Instead of focusing solely on prospecting activity, you’ll own the entire sales motion—from pipeline generation and discovery through presentations, negotiations, closing, and account development—while coaching your team to consistently improve performance.

We’re looking for a leader who has personally carried a quota, built pipeline, closed deals, and understands what it takes to succeed in consultative B2B sales. If you’ve successfully transitioned from top-performing salesperson to hands-on sales leader and enjoy developing high-performing teams, this role is an excellent fit.

What You’ll Own

Full-Cycle Sales Leadership

  • Lead and coach Outside Sales Representatives across the complete sales cycle.

  • Support reps through:

    • Prospecting
    • Pipeline generation
    • Qualification
    • Discovery
    • Solution presentations
    • Objection handling
    • Negotiation
    • Closing
    • Account nurturing
  • Drive consistent execution of the sales process while improving win rates and sales effectiveness.

Sales Coaching & Team Development

  • Coach both experienced and junior sales representatives.
  • Conduct live coaching sessions during customer calls.
  • Review recorded calls and provide actionable feedback.
  • Help reps improve discovery, positioning, negotiation, and closing skills.
  • Build a culture of continuous learning and accountability.

Sales Process & Playbook Development

  • Develop, refine, and document scalable sales processes.
  • Create structured playbooks, coaching guides, and best practices.
  • Standardize sales methodologies across the team.
  • Continuously improve workflows based on performance data and market feedback.

AI-Driven Sales Management

  • Leverage AI tools to improve coaching, sales execution, and operational efficiency.

  • Build and manage workflows using tools such as:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Analyze sales calls, pipeline data, and team performance using AI.

  • Use AI to create and continuously improve sales documentation and playbooks.

Pipeline & Performance Management

  • Monitor pipeline health and forecasting accuracy.
  • Conduct pipeline reviews and deal strategy sessions.
  • Identify risks, bottlenecks, and opportunities.
  • Ensure CRM data remains accurate and up to date.
  • Track key sales metrics and coach toward continuous improvement.

Cross-Functional Collaboration

  • Partner with leadership to align sales strategy and business goals.
  • Share customer feedback and market insights with internal teams.
  • Support ongoing improvements to messaging, positioning, and sales enablement.

Requirements

Must-Have Qualifications

Experience

  • Proven experience managing full-cycle B2B sales teams.
  • Demonstrated success leading Outside Sales Representatives—not just SDR or appointment-setting teams.
  • Personal experience carrying a sales quota and closing complex B2B deals.
  • Experience generating your own pipeline, running discovery calls, presenting solutions, negotiating, and closing business.

Industry Knowledge

  • Strong background in Managed Service Providers (MSP) or IT Services is highly preferred.
  • Solid understanding of consultative technology sales processes.

AI & Technology

  • Hands-on experience using AI tools within daily sales operations.

  • Comfortable working with:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Ability to use AI for:

    • Sales coaching
    • Pipeline analysis
    • Playbook creation
    • Process optimization

Leadership & Communication

  • Strong coaching, mentoring, and leadership abilities.
  • Experience writing and improving sales playbooks and processes.
  • Excellent verbal and written English communication skills.
  • Native or near-native English proficiency strongly preferred.
  • Availability to work during U.S. Eastern business hours.

Nice-to-Have

  • Experience selling or managing sales teams within:

    • Managed IT Services
    • Cybersecurity
    • Cloud Solutions
    • Professional Services
  • Experience building high-performing remote sales teams.

  • Familiarity with modern CRM platforms and sales analytics tools.

  • Experience implementing AI-driven sales enablement strategies.

What Makes You a Strong Fit

  • Proven full-cycle B2B sales leader.
  • Strong consultative selling mindset.
  • Excellent coach who develops people through structured feedback.
  • Process-oriented while remaining adaptable.
  • Comfortable balancing live coaching with asynchronous development.
  • Curious, technology-driven, and enthusiastic about AI.
  • High ownership, accountability, and continuous improvement mindset.

What a Typical Day Looks Like

  • Review pipeline health and forecast opportunities.
  • Conduct live coaching sessions with sales representatives.
  • Join discovery calls and deal strategy discussions.
  • Review recorded sales calls and provide coaching.
  • Develop and improve sales playbooks using AI tools.
  • Analyze sales metrics and identify coaching opportunities.
  • Collaborate with leadership on sales strategy and process improvements.

In short: You build high-performing sales professionals by coaching every stage of the sales cycle while continuously improving the team’s processes, tools, and performance.

Key Metrics for Success (KPIs)

  • Team quota attainment.
  • Pipeline growth and health.
  • Opportunity-to-close conversion rate.
  • Sales cycle efficiency.
  • Forecast accuracy.
  • CRM hygiene and pipeline management.
  • Rep development and coaching effectiveness.
  • Adoption of sales processes and playbooks.

Why Join Us?

  • Lead a full-cycle B2B sales organization.

  • Work directly with executive leadership.

  • High ownership over sales performance and coaching.

  • Opportunity to shape sales processes using modern AI tools.

  • Fully remote work environment with real business impact.

  • Clear growth path into:

    • Director of Sales
    • Head of Sales
    • VP of Sales
    • Revenue Leadership

Interview Process

  1. Initial Phone Screen
  2. Spark Hire Intro Video (3–5 minutes)
  3. Sales Leadership & Coaching Interview
  4. Client Interview with CEO
  5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re an experienced Sales Manager who has successfully led full-cycle B2B sales teams, thrives on coaching consultative selling, embraces AI-powered sales management, and wants to help build a high-performing sales organization, we’d love to hear from you. Apply today and play a key role in driving revenue growth while developing the next generation of top-performing sales professionals.

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Sales Sales Team Lead - EMEA at Karbon

Leads a sales team of Account Executives for an AI-powered accounting software company, driving revenue targets and pipeline management across EMEA region.

Lead Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work¼ certification and on Fortune magazine’s Best Small Workplacesℱ List.

Karbon is seeking a highly motivated and experienced Sales Team Lead to join our dynamic team. As a Sales Team Lead, you will be responsible for leading a team of Sales Account Executives, driving sales performance, and achieving revenue targets.

As a Sales Team Lead, you will


  • Lead a team of Sales Account Executives, providing guidance, support, and coaching to help them achieve their targets
  • Identify and manage leads and opportunities, demonstrating our company’s value to potential clients
  • Conduct demos of our platform, showcasing its features and benefits to potential clients
  • Provide a first-class experience to potential clients, addressing their questions and concerns in a timely and professional manner
  • Optimise the sales process, continuously looking for ways to improve efficiency and effectiveness
  • Drive outbound engagement and call activity to expand the portfolio of prospects
  • Create outreach sequences leveraging marketing content to secure meetings with decision-makers
  • Build and maintain a strong pipeline of opportunities, ensuring accurate and timely updates in our CRM system
  • Use AI tools in day-to-day sales activities, including Claude, ChatGPT, Gemini, Karbon AI and AI-driven sales automation, to support prospecting, pipeline analysis, content creation, and strategic planning

About You:

Candidates with the following qualifications and experience are encouraged to apply:

  • Experience in consultative sales, preferably in a SaaS environment
  • Proven track record of success, consistently meeting or exceeding targets
  • Previous experience in a leadership role is a plus
  • Excellent communication and interpersonal skills
  • Strong organisational and time management skills
  • Proficiency in CRM software (e.g., Salesforce)
  • Comfort and ability to integrate AI tools into daily workflows

Desirable experience:

  • Accounting, Tax, or App industry experience
  • Previous experience working at a company that sells Workflow, Accounting, or Project Management software
  • Experience in a high-growth SaaS environment
  • Hands-on experience using AI tools in a sales or leadership capacity

Why work at Karbon?

  • Flexible work hours
  • Work remotely or in an office
  • Commuter & work from home benefits
  • Home office equipment menu for you to choose how you deck out your home office
  • Cultural and offsite events
  • Learning and development opportunities
  • Generous parental leave
  • Employee Assistance Program
  • Up to 10 wellness days (because you don’t need to be “sick” to stay well)
  • Karbon Fun / Social Club!
  • Up to 5 weeks paid vacation

Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links.

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you’ve made it this far in the job description but your past experience doesn’t perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

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Project Management Medical Scribes Team Lead | WFH at ISTA Solutions

Team lead oversees daily medical scribe operations, manages productivity and quality audits, coaches staff, and handles onboarding and escalations.

Lead Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Scribes Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We’re looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

Daily Operations

  • Plan daily workflow and assignments.
  • Monitor productivity and 40-chart target.
  • Manage coverage, pending tasks, and workload.

Quality Management

  • Audit scribe documentation for accuracy and completeness.
  • Track quality trends and provide weekly reports.

Coaching & Development

  • Conduct coaching and performance reviews.
  • Create improvement plans and apply feedback.

Reporting

  • Prepare weekly production and issue reports.
  • Provide leadership updates.

Training & Support

  • Train and onboard new scribes.
  • Provide ongoing support, feedback, and escalation.

Scribing

  • Converting transcribed diagnostic test results, procedures, and consultation notes into applicable report formats

  • Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon

  • Collaborate with team members and other departments to improve overall customer experience

  • Must be a graduate of any medical course

  • With at least 6 months Team Lead / Supervisory / SME experience

  • Must have 2 years of Medical Scribes / Transcriptionist Experience

  • With experience in ECW

  • Averaging 50-60 WPM

  • Excellent verbal and written English skills

  • Amenable working night shift

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives
Read the full description
Project Management Director of Customer Success Operations at Securly

Director leads customer success operations team, manages CS platform systems and processes, drives renewals workflows, and uses data analytics to scale post-sale customer journey.

Lead Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

About Securly

Securly is the K-12 market leader in AI-powered student safety and wellness solutions, protecting more than 20 million students across 20,000+ schools. Our mission is to create safer, more supportive learning environments by detecting potential harm, supporting student mental health, and empowering educators with actionable insights that help students thrive.

By turning data into meaningful, actionable intelligence, Securly enables schools to identify risk earlier, reduce harmful incidents, and strengthen student support — driving measurable improvements in safety and wellbeing. We’re proud to be recognized as a Top Place to Work, named to TIME’s America’s Top EdTech Companies 2026 list, a Top 40 Most Used EdTech, and one of the 150 most transformational growth companies.

The Role

Securly is looking for a Director, Customer Success Operations to lead the systems, processes, and people behind our entire post-sale customer journey. You’ll lead our CS Ops and Renewals function - a CS Ops Manager, a CS Ops Specialist, and a team of Renewals Specialists - and own Vitally, our Customer Success platform, as the operational backbone of the business.

This is a builder’s role. Vitally has been live for about a year, and the next chapter is yours to write: deepening adoption, sharpening health scoring, automating renewals workflows, and turning good instincts into a repeatable, data-driven system that scales. You’ll be the operational thought partner to CS executives - using data and process design to make sure customer growth and success directly fuel Securly’s growth.

Location: Remote (U.S.)   Type: Full-Time, Exempt   Reports to: SVP, Customer Success

What Success Looks Like

In your first 90 days, you’ll get under the hood - auditing our Vitally configuration, current CS Ops and renewals workflows, and team structure. You’ll build real relationships with your team and ship your first wave of improvements: sharper health scoring, better dashboards, and a more programmatic renewals process.

By 6 months, you’re driving measurable gains - better renewals efficiency, stronger forecast accuracy, and dashboards that CS and company leadership actually rely on to run the business.

By your first year, you own a mature CS Ops and Renewals function that consistently meets or exceeds retention targets, backed by a trained, accountable team and a Vitally instance that scales with Securly’s growth.

What You’ll Do

Lead the team

  • Hire, coach, and manage a team of a CS Ops Manager, a CS Ops Specialist, and Renewals Specialists - setting clear goals and holding the team accountable to them
  • Structure team capacity and coverage to match renewal volume and customer segmentation
  • Build a real growth path for your team, from onboarding through career development

Own the process

  • Design, implement, and continuously refine scalable playbooks that support the entire post-sale customer journey
  • Own the end-to-end renewal process - timely, accurate, and built to minimize churn
  • Design and run a programmatic renewals process suited to a high-volume, complex customer base

Turn data into decisions

  • Own customer health scoring, tracking, and measurement across the install base
  • Define and build the dashboards CS and executive leadership use to manage the business
  • Surface customer insights to Product, Support, and Sales to drive real improvements

Build the tech stack

  • Serve as the internal owner of Vitally - driving adoption, configuration, and continuous optimization
  • Identify, build, and implement Agentic AI and automation that genuinely moves the needle on CS Ops and renewals outcomes
  • Manage the broader tech stack, including integrations with Salesforce and other GTM systems

What We’re Looking For

  • 3+ years leading a Customer Success Operations, Revenue Operations, or Renewals team - this is a leadership track record, not an individual-contributor background, with proven experience scaling CS tools, systems, and AI
  • Real examples of scaling a CS Ops function - taking a team, process, or system from early-stage to measurably better performance, with strong examples of building tools, systems, and process, and applying AI
  • Hands-on experience building tech, systems, and automation - you’ve architected workflows, integrations, or automation inside a CS platform (Vitally, Gainsight, Totango, ChurnZero, or similar) and a CRM like Salesforce or HubSpot, not just used tools someone else set up
  • Applied experience with Agentic AI and automation - you’ve actually built or implemented AI-driven workflows (like automated health scoring or renewals triage), not just explored the space
  • A track record of building and coaching a team, with strong data analytics skills and fluency in core SaaS metrics (GRR, NRR, churn, CLV, NPS, CSAT)
  • Strong project management skills and the ability to manage multiple cross-functional initiatives at once
  • Experience in K-12, EdTech, or education-adjacent SaaS is a strong plus

Why You’ll Love Working at Securly

  • Meaningful impact - build the operational engine behind a company that helps protect millions of students
  • People-first culture - consistently recognized as a Top Place to Work
  • Remote-first flexibility - work from home with a supportive, distributed team
  • Real ownership - shape a growing platform and team, not maintain someone else’s system
  • Mission-driven work - what you build directly supports student safety and wellbeing

Benefits & Perks

  • Competitive salary up to $165K with performance incentives
  • Medical, dental, and vision coverage
  • 401(k) with employer match
  • 12 weeks of fully paid parental leave
  • Unlimited PTO, paid holidays, and a paid one-week year-end shutdown
  • $1,000 annual professional development stipend
  • Free mental health resources and Employee Assistance Program

Equal Opportunity Employer

Securly is committed to building a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, or any other legally protected characteristic. Accommodations are available throughout the hiring process - just let us know at recruitment.us@securly.com

#LI-Remote #LI-DO1

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Engineer Head of Engineering at Pavago

Hands-on engineering leader designs and maintains scalable .NET backend systems, AI/LLM infrastructure, and distributed microservices while leading a technical team.

Lead Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Head of Engineering (.NET, AI/LLM & Distributed Systems) – Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

Location: Remote — Pakistan, LATAM & Eastern Europe Preferred

About the Role

We’re hiring a highly technical, hands-on Head of Engineering to own the engineering function for a fast-growing SaaS platform.

This is not a purely managerial role. You’ll remain deeply involved in production engineering while leading a lean technical team and owning architecture, infrastructure, reliability, and engineering standards.

You’ll work across:

  • .NET / C# backend engineering
  • Distributed systems and microservices
  • AI & LLM infrastructure
  • Databases and data pipelines
  • DevOps, CI/CD and observability
  • Third-party API integrations
  • Engineering leadership and technical strategy

If you’re a senior engineering leader who still enjoys writing production code, solving difficult architecture problems, and owning systems end-to-end, this role is built for you.

What You’ll Own

Backend Engineering & Architecture

  • Design, build, and maintain scalable backend systems using:

    • .NET 8.0
    • C#
    • ASP.NET Core
    • Entity Framework Core
  • Own architecture across 14+ independently deployed microservices

  • Apply Clean Architecture and Domain-Driven Design (DDD) principles

  • Ship new product capabilities while improving existing systems

  • Diagnose and resolve performance bottlenecks

  • Improve scalability, maintainability, and engineering standards

  • Make pragmatic architectural decisions that balance speed with long-term reliability

AI & LLM Systems

  • Design and operate production-grade AI/LLM pipelines

  • Manage workflows spanning multiple AI providers

  • Build scalable AI capabilities for:

    • Personalization
    • Segmentation
    • Automation
    • AI-assisted product features
  • Optimize:

    • Prompting
    • Orchestration
    • Provider routing
    • Failover logic
  • Monitor and improve:

    • Token usage
    • Rate limits
    • Latency
    • Reliability
    • AI infrastructure costs
  • Introduce effective AI-assisted development workflows across engineering

Databases & Data Infrastructure

  • Manage production environments using:

    • MySQL
    • Redis
    • MongoDB
  • Design and improve caching strategies

  • Support analytics pipelines and event-driven workflows

  • Manage high-volume and bulk data operations

  • Optimize database schemas, indexing, and queries

  • Maintain data consistency and performance across distributed services

Infrastructure, DevOps & Reliability

  • Own Linux-based production infrastructure

  • Maintain and improve CI/CD pipelines

  • Oversee deployments and release reliability

  • Implement centralized:

    • Monitoring
    • Logging
    • Alerting
    • Observability
  • Identify infrastructure and scalability risks proactively

  • Improve uptime, incident response, and deployment stability

  • Strengthen engineering processes around production reliability

APIs, Integrations & Resilience

  • Own 25+ production third-party API integrations

  • Build resilient integration patterns including:

    • Retry logic
    • Provider failover
    • Graceful degradation
    • Fallback strategies
    • Error handling
  • Protect platform stability during third-party outages and degraded services

  • Improve fault tolerance across external dependencies and distributed workflows

Engineering Leadership

  • Lead and mentor a lean engineering team

  • Conduct meaningful code reviews and architecture reviews

  • Remain hands-on with production code

  • Establish engineering standards for:

    • Code quality
    • Documentation
    • Testing
    • Deployment
    • Architecture
  • Guide developers through complex technical decisions

  • Collaborate directly with founders and leadership on:

    • Product roadmap
    • Technical priorities
    • Architecture
    • Scalability
    • Engineering investment
  • Build a culture centered on ownership, execution, and engineering quality

What Makes You a Strong Fit

You’re a strong fit if you:

  • Are an experienced engineering leader who still codes
  • Have deep backend expertise in the Microsoft/.NET ecosystem
  • Have designed and operated distributed production systems
  • Understand how microservices behave under real-world scale and failure conditions
  • Have hands-on experience building AI/LLM systems in production
  • Can own infrastructure rather than treating DevOps as someone else’s responsibility
  • Think proactively about reliability, scalability, and technical debt
  • Can lead a small team without becoming disconnected from the codebase
  • Communicate technical tradeoffs clearly to founders and business leadership
  • Thrive in high-ownership startup environments

Required Experience & Skills

Core Engineering

  • Deep expertise with .NET 8.0, C#, ASP.NET Core and Entity Framework Core
  • Strong distributed systems and microservices architecture experience
  • Production experience with MySQL, Redis and MongoDB
  • Experience with event-driven and asynchronous systems
  • Strong API architecture and integration experience
  • Experience managing complex distributed workflows

AI Engineering

  • Proven experience building and operating AI/LLM systems in production

  • Experience integrating multiple AI/LLM providers

  • Understanding of:

    • Prompt orchestration
    • Rate limits
    • Failover
    • Latency
    • Cost optimization
    • Production reliability

DevOps & Reliability

  • Hands-on experience with:

    • Linux infrastructure
    • CI/CD
    • Production deployments
    • Monitoring
    • Logging
    • Observability
  • Strong understanding of system scalability and reliability engineering

Leadership

  • Experience leading and mentoring software engineers
  • Strong code-review and architecture-review capabilities
  • Ability to own technical priorities and engineering execution
  • Excellent written and spoken English
  • Ability to work closely with non-technical leadership

Nice to Have

  • Startup or high-growth SaaS experience
  • Experience scaling AI-powered SaaS or automation platforms
  • Kubernetes
  • Docker
  • Terraform / Infrastructure as Code
  • Event streaming and high-throughput architectures
  • Advanced asynchronous processing experience
  • AI inference and cost optimization experience
  • Experience implementing AI-assisted engineering workflows

What a Typical Day Looks Like

Your day could include:

  • Writing and reviewing production .NET/C# code
  • Making architectural decisions across microservices
  • Debugging a production performance or reliability issue
  • Reviewing AI pipeline latency, cost, or provider performance
  • Helping an engineer work through a complex implementation
  • Reviewing database or caching performance
  • Improving monitoring and deployment workflows
  • Meeting with founders on product and engineering priorities
  • Designing the architecture for an upcoming platform capability

In short: you own the technical foundation of the platform while keeping the engineering organization moving quickly and reliably.

Key Metrics for Success

  • Platform uptime and system reliability
  • Backend performance and scalability
  • AI pipeline stability, latency, and cost efficiency
  • Deployment success and engineering velocity
  • Reduction in production incidents
  • Code quality and technical debt management
  • Reliability of third-party integrations
  • Team delivery consistency
  • Infrastructure stability and observability

Why This Role Stands Out

  • True technical ownership of a growing SaaS platform
  • Hands-on leadership rather than management-only work
  • Direct influence over architecture and engineering strategy
  • Production exposure to AI/LLM systems at scale
  • Ownership across backend, infrastructure, data, integrations, and reliability
  • Direct collaboration with founders and leadership
  • Fully remote environment
  • Opportunity to shape the engineering organization as the platform scales

Interview Process

  1. Initial Screening Call
  2. Technical Interview with Pavago Recruiter
  3. Technical & Architecture Interview with Client
  4. Final Leadership Interview
  5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. It’s a short, self-recorded video completed on your own time and is the final step needed to complete your application.

Instead of repeating your background across multiple screening calls, you get to introduce yourself once and give the hiring team a better sense of your experience and communication before the first interview.

Don’t overthink it. You can record your responses multiple times, and discarded takes are not shared.

Please check both your inbox and spam folder for the Spark Hire invitation.

Apply Now

If you:

  • Have deep .NET/C# backend engineering expertise
  • Have built and scaled distributed systems and microservices
  • Have real production experience with AI/LLM infrastructure
  • Enjoy remaining hands-on while leading engineers
  • Want end-to-end ownership of a growing SaaS platform

We’d love to hear from you.

#HeadOfEngineering #DotNet #CSharp #ASPNetCore #AIEngineering #LLM #Microservices #DistributedSystems #SaaS #BackendEngineering #EngineeringLeadership #DevOps #RemoteEngineering #TechLeadership

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Sales Sales Manager (Outside Sales | MSP & IT Services) at Pavago

Sales manager leads and coaches outside sales reps through full-cycle B2B sales, manages pipeline health, develops sales processes, and uses AI tools to improve team performance and execution.

Lead Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Sales Manager (Outside Sales | MSP & IT Services)

Position Type: Full-Time, Remote

Location: Remote (must have real-time overlap with U.S. Eastern business hours)

Reports To: CEO

About the Role

At Pavago, one of our clients is hiring an experienced Sales Manager to lead and coach a team of Outside Sales Representatives (OSRs) through the complete B2B sales cycle.

This is not an SDR management role.

Instead of focusing solely on prospecting activity, you’ll own the entire sales motion—from pipeline generation and discovery through presentations, negotiations, closing, and account development—while coaching your team to consistently improve performance.

We’re looking for a leader who has personally carried a quota, built pipeline, closed deals, and understands what it takes to succeed in consultative B2B sales. If you’ve successfully transitioned from top-performing salesperson to hands-on sales leader and enjoy developing high-performing teams, this role is an excellent fit.

What You’ll Own

Full-Cycle Sales Leadership

  • Lead and coach Outside Sales Representatives across the complete sales cycle.

  • Support reps through:

    • Prospecting
    • Pipeline generation
    • Qualification
    • Discovery
    • Solution presentations
    • Objection handling
    • Negotiation
    • Closing
    • Account nurturing
  • Drive consistent execution of the sales process while improving win rates and sales effectiveness.

Sales Coaching & Team Development

  • Coach both experienced and junior sales representatives.
  • Conduct live coaching sessions during customer calls.
  • Review recorded calls and provide actionable feedback.
  • Help reps improve discovery, positioning, negotiation, and closing skills.
  • Build a culture of continuous learning and accountability.

Sales Process & Playbook Development

  • Develop, refine, and document scalable sales processes.
  • Create structured playbooks, coaching guides, and best practices.
  • Standardize sales methodologies across the team.
  • Continuously improve workflows based on performance data and market feedback.

AI-Driven Sales Management

  • Leverage AI tools to improve coaching, sales execution, and operational efficiency.

  • Build and manage workflows using tools such as:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Analyze sales calls, pipeline data, and team performance using AI.

  • Use AI to create and continuously improve sales documentation and playbooks.

Pipeline & Performance Management

  • Monitor pipeline health and forecasting accuracy.
  • Conduct pipeline reviews and deal strategy sessions.
  • Identify risks, bottlenecks, and opportunities.
  • Ensure CRM data remains accurate and up to date.
  • Track key sales metrics and coach toward continuous improvement.

Cross-Functional Collaboration

  • Partner with leadership to align sales strategy and business goals.
  • Share customer feedback and market insights with internal teams.
  • Support ongoing improvements to messaging, positioning, and sales enablement.

Requirements

Must-Have Qualifications

Experience

  • Proven experience managing full-cycle B2B sales teams.
  • Demonstrated success leading Outside Sales Representatives—not just SDR or appointment-setting teams.
  • Personal experience carrying a sales quota and closing complex B2B deals.
  • Experience generating your own pipeline, running discovery calls, presenting solutions, negotiating, and closing business.

Industry Knowledge

  • Strong background in Managed Service Providers (MSP) or IT Services is highly preferred.
  • Solid understanding of consultative technology sales processes.

AI & Technology

  • Hands-on experience using AI tools within daily sales operations.

  • Comfortable working with:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Ability to use AI for:

    • Sales coaching
    • Pipeline analysis
    • Playbook creation
    • Process optimization

Leadership & Communication

  • Strong coaching, mentoring, and leadership abilities.
  • Experience writing and improving sales playbooks and processes.
  • Excellent verbal and written English communication skills.
  • Native or near-native English proficiency strongly preferred.
  • Availability to work during U.S. Eastern business hours.

Nice-to-Have

  • Experience selling or managing sales teams within:

    • Managed IT Services
    • Cybersecurity
    • Cloud Solutions
    • Professional Services
  • Experience building high-performing remote sales teams.

  • Familiarity with modern CRM platforms and sales analytics tools.

  • Experience implementing AI-driven sales enablement strategies.

What Makes You a Strong Fit

  • Proven full-cycle B2B sales leader.
  • Strong consultative selling mindset.
  • Excellent coach who develops people through structured feedback.
  • Process-oriented while remaining adaptable.
  • Comfortable balancing live coaching with asynchronous development.
  • Curious, technology-driven, and enthusiastic about AI.
  • High ownership, accountability, and continuous improvement mindset.

What a Typical Day Looks Like

  • Review pipeline health and forecast opportunities.
  • Conduct live coaching sessions with sales representatives.
  • Join discovery calls and deal strategy discussions.
  • Review recorded sales calls and provide coaching.
  • Develop and improve sales playbooks using AI tools.
  • Analyze sales metrics and identify coaching opportunities.
  • Collaborate with leadership on sales strategy and process improvements.

In short: You build high-performing sales professionals by coaching every stage of the sales cycle while continuously improving the team’s processes, tools, and performance.

Key Metrics for Success (KPIs)

  • Team quota attainment.
  • Pipeline growth and health.
  • Opportunity-to-close conversion rate.
  • Sales cycle efficiency.
  • Forecast accuracy.
  • CRM hygiene and pipeline management.
  • Rep development and coaching effectiveness.
  • Adoption of sales processes and playbooks.

Why Join Us?

  • Lead a full-cycle B2B sales organization.

  • Work directly with executive leadership.

  • High ownership over sales performance and coaching.

  • Opportunity to shape sales processes using modern AI tools.

  • Fully remote work environment with real business impact.

  • Clear growth path into:

    • Director of Sales
    • Head of Sales
    • VP of Sales
    • Revenue Leadership

Interview Process

  1. Initial Phone Screen
  2. Spark Hire Intro Video (3–5 minutes)
  3. Sales Leadership & Coaching Interview
  4. Client Interview with CEO
  5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re an experienced Sales Manager who has successfully led full-cycle B2B sales teams, thrives on coaching consultative selling, embraces AI-powered sales management, and wants to help build a high-performing sales organization, we’d love to hear from you. Apply today and play a key role in driving revenue growth while developing the next generation of top-performing sales professionals.

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Engineer Senior Software Application Developer/Architect - Homeland Security at Team Carney, Inc.

Designs and architects secure cloud-based software systems for DHS/CBP while mentoring junior developers and ensuring compliance with federal security standards.

Lead Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

This Senior Software Application Developer/Architect position supports the Department of Homeland Security (DHS), Customs and Border Protection (CBP) in the area of Support Services. The mission-critical program provides comprehensive training, safety, standards, curriculum development, and technical modernization services to ensure national border security agents can operate safely and effectively.

You are the master builder of the secure tracking and reporting platform. By defining technical architectures and writing high-performance, secure code in the cloud, you ensure that CBP/AMO has a highly resilient, modern web portal to track critical flight records and safety metrics.

  • Location: Remote or Oklahoma City, OK
  • Status: Full-Time / Contingent Upon Contract Award

Who You Are

You are a premier technical architect and an elegant problem solver. You don’t just write code; you design the robust, scalable, and secure system architectures that power critical operations. You are a natural mentor who takes pride in elevating the skills of mid- and junior developers, and you possess the communication skills required to articulate highly technical decisions to non-technical stakeholders.

What You’ll Do (Key Responsibilities)

  • Lead Technical Direction: Define the system architecture, coding standards, and cloud hosting framework (AWS) for the software suite.

  • Develop Secure Code: Write clean, highly maintainable, and efficient source code; lead security-first DevSecOps initiatives and database integrations.

  • Quality & Security Review: Conduct rigorous code reviews, optimize database queries, and ensure complete compliance with DHS/CBP security directives.

  • Foster Collaboration: Collaborate closely with product owners, business analysts, and designers to turn high-level user requirements into concrete technical specifications.

What You Bring (Qualifications)

  • Experience: 5+ years of software development experience, including at least 3 years in a technical leadership or software architecture role.

  • Tech Stack: Proficiency in languages such as Java, C#, Python, or JavaScript/TypeScript; deep familiarity with modern front-end frameworks (React, Angular, or Vue.js) and AWS cloud environments.

  • Education: Bachelor’s degree in Computer Science, Software Engineering, or related technical field.

  • Clearance: Ability to obtain and maintain a federal background suitability check.

Why You’ll Love Working with Team Carney (Benefits & Perks)

When you join our team, you enjoy a robust suite of benefits tailored to support your “whole self”:

  • Comprehensive Health: Competitive medical, dental, and vision options (BCBS CareFirst), plus HSA and FSA.

  • Financial Protection: 401(k) with corporate match, and fully paid life and disability insurance.

  • Work-Life Harmony: Generous PTO, 11 paid federal holidays, and 6 weeks of fully paid parental leave.

  • Professional & Personal Growth: Up to $5,000 annually in tuition assistance or student loan repayment, plus $200/year “Get Out and Learn” and $200/year “Get Out and Run” micro-benefits.

EEO/Veteran/Disabled

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Security Workforce Identity and Access Management (WIAM) Manager

Leads a global cybersecurity team managing workforce identity and access governance, products, service delivery, and risk reduction.

Lead Remote Posted about 3 hours ago Himalayas
What this role involves
Workforce Identity and Access Management (WIAM) Manager Wilmington, DEMonday – Friday 8:00 – 5:00 EDT + On-CallRemoteAs a Workforce Identity and Access Management (WIAM) Manager within Enterprise Technology (ET), you will lead a global cybersecurity team responsible for WIAM governance, products, service delivery, audit readiness, risk reduction, user experience, and alignment with cyber security, technology, and business priorities.
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Engineer Principal Full-Stack Engineer (.NET/Angular) (AI-First Development) – Software

Develops full-stack applications using .NET and Angular, leveraging AI-first development practices to build scalable software solutions.

Lead Remote Posted about 14 hours ago Jobicy AI
What this role involves
About TruelogicAt Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of...
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Project Management Principal Engineering Technology Project Manager – remote must be in the US

Manages engineering technology projects and initiatives, coordinating cross-functional teams to deliver complex technical solutions.

Lead Remote Posted about 14 hours ago Jobicy AI
What this role involves
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. ​Job Overview This role requires the ability...
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Finance Collibra: Director, Global Payroll

Director oversees global payroll operations across 12 countries, managing US tax compliance, Dayforce/Workday processing, and international payroll vendor relationships.

Lead Remote Posted 1 day ago We Work Remotely — Programming
What this role involves

Headquarters: Remote
URL: https://www.collibra.com/

Joining Collibra’s Payroll team

As our Director Global Payroll, you will drive the full payroll function for our global tech organization across 12 countries. This is a hands-on leadership role, offering end-to-end accountability for accuracy, tax compliance, and global execution.  You will maintain personal ownership of US payroll tax operations, including quarter-end and year-end processing within Dayforce and Workday, while directing international payroll through in-country specialists and vendors. We are looking for a seasoned US payroll tax professional ready to expand their impact into global leadership. By ensuring our people are paid accurately and on time, you show up to win for Collibrians everywhere. Your work is vital to maintaining One Collibra as we scale our presence across Europe—including Belgium, the UK, Poland, and the Czech Republic—and beyond. You will report to our VP & Corp. Controller and help mature our processes to support our rapid growth. This role is an ideal career opportunity for an authentic and proactive leader who enjoys both technical execution and strategic oversight.

Join us in creating an inclusive and efficient global payroll experience for all our team members. We look forward to seeing the measurable outcomes you will drive as part of our high-performing. 

Directors, Global Payroll at Collibra are responsible for

  • Own US and Canada payroll tax compliance across all jurisdictions, including local earned income tax and nexus for the remote workforce.
  • Direct global payroll across Belgium, the UK, Poland, the Czech Republic, and eight additional countries, maintaining oversight of local calendars and compliance mandates.
  • Execute technical tax adjustments in Dayforce and Workday, including mid-year corrections and off-cycle filings.
  • Lead quarter-end close, reconciling liabilities and validating 941 filings ahead of deadlines.
  • Drive year-end processing, including US W-2 production and corrections.
  • Serve as the payroll-tax subject matter expert for People and Finance, and resolve employee inquiries directly.
  • Coordinate tax registration lifecycles with Legal and Finance partners as the company scales.
  • Partner on tax-sensitive events such as equity vesting and relocation, ensuring accurate reporting of complex compensation.
  • Lead, develop, and back up in-country specialists, and manage vendor relationships with partners like Partena, Cintra, and Forvis Mazars.
  • Direct global audits, providing technical documentation and reconciliations, and resolve cross-functional escalations.
  • Drive AI, automation, and process improvements to streamline global payroll workflows and documentation.

You have

  • 10+ years of end-to-end US multi-state payroll experience, including 7+ years in a leadership role owning global coordination, year-end delivery, and complex tax lifecycles.
  • Demonstrated use of AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve business challenges and streamline workflows.
  • Hands-on mastery of Workday and Dayforce, able to independently run US payroll cycles and technical tax functions (adjustments, 941 reconciliations, local returns, W-2/W-2c).
  • A bachelor’s degree or equivalent related working experience is required
  • This position is not eligible for visa sponsorship.

You are

  • A hands-on leader who directs and develops the team while still owning US payroll and tax execution personally, and who wants that technical work to stay central as scope expands globally.
  • Comfortable directing international payroll through in-country specialists and vendors rather than processing each cycle yourself.

Measures of success

  • Within your first month, you will complete a full US payroll cycle independently in Dayforce and Workday, map all active in-country vendor relationships and compliance calendars across our 12 countries, and identify any open gaps in payroll tax registrations.
  • Within your third month, you will own and deliver your first quarter-end close — including 941 reconciliation and liability validation — and establish direct working relationships with all in-country specialists and vendors (Partena, Cintra, Forvis Mazars). You will have also surfaced your top 2–3 process improvement or automation opportunities.
  • Within your sixth month, you will lead year-end readiness planning end-to-end (US W-2 production and international equivalents), launch at least one automation or process improvement initiative using AI, and present a global payroll operations roadmap to the VP, Controller.

 

To apply: https://weworkremotely.com/remote-jobs/collibra-director-global-payroll

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Sales Sales Director, EMEA at Tailscale

Regional sales leader who builds and scales EMEA sales strategy, leads account executive teams across segments, manages key customer relationships, and develops the regional sales organization.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Tailscale

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Tailscale is redefining secure networking by making it simple for organizations to securely connect people, devices, and workloads anywhere in the world.

At Tailscale, we’re solving one of the most fundamental challenges in modern infrastructure: secure connectivity. Our product is loved by developers, trusted by IT and security teams, and rapidly expanding within organizations of every size. As adoption accelerates, we are investing in a regional sales motion that matches the scale of our ambition across EMEA.

We are looking for a founding Sales Director, EMEA to build and lead one of Tailscale’s most important growth initiatives. This is a rare opportunity to shape how a category-leading company enters and scales a major region, develops strategic customer and partner relationships, recruits an exceptional team, and creates the operating model for long-term growth.

About the Role

You will be a regional leader, seller, coach, and builder. You will own the EMEA sales strategy and lead teams across multiple customer segments, while personally helping advance the region’s most important opportunities and executive relationships.

You will define regional priorities, territory and segment strategy, hiring plans, outbound and expansion motions, and the operating cadence for the business. You will also help spearhead partnerships across the region, including channel, cloud, technology, and strategic alliance relationships that can accelerate customer acquisition and expansion.

Initially, you will lead a focused team of Account Executives across multiple segments and work closely with Customer Engineering, RevOps, Marketing, GTM Engineering, and Executive Leadership. As the business grows, you will play a central role in scaling the team, developing frontline leaders, and building the regional organization.

This UK-based role reports directly to the President and offers the opportunity to build Tailscale’s EMEA sales organization from the ground up.

Key Responsibilities

Build the EMEA Business

  • Lead  the current team and build the EMEA sales organization and go-to-market motion.
  • Develop the regional strategy, operating model, territory design, account segmentation, and coverage plan across multiple sales segments.
  • Set clear regional priorities and translate company goals into executable plans for new business, expansion, and partnerships.
  • Establish repeatable playbooks that reflect the needs of customers and markets across the UK and broader EMEA region.
  • Provide regional market insight that helps shape company strategy, product priorities, and investment decisions.

Lead From the Front

  • Personally support and, when appropriate, lead Tailscale’s highest-value and most strategic EMEA opportunities.
  • Develop trusted executive relationships with CIOs, CISOs, CTOs, infrastructure leaders, security leaders, and business executives.
  • Serve as the regional executive sponsor and quarterback for complex, multi-stakeholder sales cycles.
  • Coach teams on discovery, qualification, account strategy, executive engagement, negotiation, and deal execution.
  • Navigate technical, commercial, legal, procurement, and executive stakeholders to drive successful customer outcomes.

Lead and Scale Multiple Segments

  • Lead Account Executives serving multiple customer segments, from commercial and mid-market organizations through enterprise and accounts.
  • Create differentiated motions, coverage models, and performance expectations appropriate to each segment.
  • Recruit, hire, onboard, and develop exceptional sales talent across the region.
  • Build a high-performance culture grounded in accountability, collaboration, curiosity, customer value, and continuous learning.
  • Develop future leaders and create the management structure required as the EMEA organization scales.

Build Regional Partnerships

  • Help define and execute the EMEA partnership strategy alongside the Partnerships organization and Executive Leadership.
  • Identify markets and customer segments where partners can accelerate awareness, pipeline creation, implementation, and expansion.
  • Create clear rules of engagement, joint account plans, and co-selling motions with priority partners.
  • Represent Tailscale with senior partner executives and at relevant regional customer and industry events.

Create Pipeline and Regional Awareness

  • Lead an outbound-first and account-based sales motion across the region.
  • Personally build executive relationships within high-priority accounts and partner ecosystems.
  • Partner with SDRs, Marketing, GTM Engineering and Partnerships to create qualified pipeline.
  • Build scalable account planning, prospecting, event, community, and partner-sourced pipeline programs.
  • Ensure the region develops a balanced pipeline across customer segments, products, countries, and sources.

Drive Operational Excellence

  • Own regional forecasting, pipeline health, hiring plans, and performance management.
  • Establish a rigorous operating cadence across forecast reviews, pipeline creation, deal inspection, account planning, and talent development.
  • Use data to identify trends, improve execution, allocate resources, and communicate regional performance to leadership.
  • Partner closely with Product and Engineering to provide structured customer and market feedback from EMEA.
  • Build the metrics, processes, and cross-functional relationships required to scale the organization effectively.

What We Are Looking For

  • An experienced sales leader who has built or materially scaled a high-growth SaaS business in EMEA.
  • A proven leader of teams spanning multiple customer segments, with the judgment to adapt the sales motion by segment and market.
  • A builder who is comfortable operating with ambiguity, limited infrastructure, and significant ownership.
  • A strong seller and coach with a consistent record of winning complex new-business and expansion opportunities.
  • Experienced in recruiting, developing, and retaining high-performing Account Executives and sales leaders.
  • Demonstrated success building outbound pipeline and establishing repeatable regional go-to-market motions.
  • Experienced developing channel, technology, cloud, reseller, or strategic partnership relationships in EMEA.
  • Executive presence and credibility with CIOs, CISOs, CTOs, and senior business leaders.
  • Strong business acumen and experience navigating complex buying committees, procurement processes, and enterprise sales cycles.
  • Deep familiarity with the UK and broader EMEA technology market; additional European language skills are valuable but not required.
  • Based in the United Kingdom and able to travel throughout EMEA as needed.

You’ll Thrive Here If You


  • Want to build a region rather than inherit a mature organization.
  • Enjoy leading from the front while creating leverage through managers, teams, and partners.
  • Can balance strategic planning with hands-on customer and deal leadership.
  • Are energized by developing different sales motions for commercial, mid-market, enterprise, and strategic customers.
  • See partnerships as a core growth lever rather than a separate or secondary function.
  • Want to leave a lasting impact on how a category-leading company expands internationally.

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

UK Pay Range

£260,000—£300,000 GBP

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

  • An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
  • A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
  • Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
  • Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
  • Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
  • Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
  • Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
  • Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
  • A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
  • Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

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Project Management Front End Engineering Manager, Firefox Desktop at Mozilla

Manages a distributed team of frontend engineers building Firefox Desktop, driving quality improvements and aligning team priorities on UI/UX innovations.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. We are responsible for making the things you see in the browser work securely, quickly, and well!  Working in the open is the norm, and we contribute to the code driving the Firefox browser on a number of desktop platforms - Windows, Linux, and macOS. Our focus is on implementing and fixing things in Firefox as well as helping other teams make it excellent for our users.

A Frontend Engineering Manager directs a team of geographically distributed engineers to constantly drive improvements to Firefox Desktop experience through innovations and enhancements to the browser user interface in Firefox.  We need a leader who is dedicated to building exceptional teams, creating innovative solutions, delivering quality software, and influencing how the world uses the internet.

Feel good about your work again! Pursue your future while working to protect the future of the internet for everyone, everywhere.

What you’ll do:

  • Drive initiatives to deliver value to our users ensuring the software your team delivers is high quality, highly available, monitored, and maintainable.
  • Help the team navigate trade-offs and drive alignment in a fast-paced field; balancing quick delivery with thoughtful, long-term approaches across a portfolio of user experiences in the browser.
  • Communicate your team’s goals, the scope and risks of your projects, and own the delivery of initiatives on clear timelines.
  • Identify, build and iterate on engineering processes that support a high performing team.
  • Engage regularly 1-1 with your team to discuss both technical work and professional development; provide direct and honest feedback about their individual performances
  • Ensure developers are properly supported and empowered throughout the developer lifecycle.
  • Create an inclusive environment which engages and challenges your team members.
  • Work collaboratively with many teams including Product, UX, QA, Operations, and Data Science.

What you’ll bring:

  • 4+ years leading engineers in a software development environment and working across multiple distributed teams.
  • Software engineering background that empowers you to drive technical decisions within the team and engage with engineers at all levels of seniority to triage, prioritize and implement.
  • Experience leading multiple concurrent projects.
  • Previous experience working on frontend platform initiatives e.g. design systems and frontend architectural improvements.
  • Track record of delivering front-end experiences to user-facing products
  • Hands-on experience with web technologies (JavaScript/TypeScript, HTML, and CSS).
  • Proven track record successfully leading and shipping sophisticated user facing experiences on time, using data to inform timelines. .
  • Strong communication and ability to develop positive relationships with others, regardless of their rank or role.
  • Passion to resolve problems, manage risk, lead change, and facilitate collaborative decision-making.
  • Experience effectively communicating with senior leadership and advocating for engineering priorities.
  • Desire to grow and learn as a manager, grow and develop others, and get results through others rather than personal technical proficiency.
  • Able to hire, mentor, empower, develop, and delegate to geographically distributed team members with different skills from your own.
  • Commitment to our values:
    • Welcoming differences
    • Being relationship-minded
    • Practicing responsible participation
    • Having grit

Bonus points for:

  • Fostering the use of AI in Frontend engineering teams.
  • Experience working in open source environments.

What you’ll get:

  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R3136

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Sales Senior Manager, Strategic Sales South at Twilio

Lead a team of strategic account executives selling to existing enterprise customers across Southern Europe, driving expansion and portfolio growth.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next Strategic Sales Sr. Manager for Twilio.

About the job

This position is needed to lead one of our Strategic Account Executive teams selling into Southern Europe within the EMEA Region. Reporting into our EMEA Regional Vice President for South and DACH, the right person for this role is an experienced Strategic relationship builder who is adept at building high-performing teams of solution selling Account Executives disciplined in growing and expanding existing customer relationships.

Responsibilities

In this role, you’ll:

  • Build and manage a high performing team of account executives that manage existing customer relationships.
  • Lead a team to identify a focused strategy around existing client expansion selling solutions across the entire portfolio of Twilio Products.
  • Enable and coach your team around how to engage across various levels of customer maturity and segmentation.
  • Work closely with our extended teams including but not limited to Professional Services, Marketing, Technical Specialists, Product & Partner teams to help existing customers achieve success as they launch new use cases onto the platform.
  • Accurately forecast your team overachieving on their goals, and deftly present your guidance to your management
  • Foster a ‘Growth Mindset’ team of account executives where curiosity, learning and collaboration thrive in a dynamic Twilio environment.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • 3+ years of managerial experience within a high performing CPaaS, Communications or API based company. Strong preference for experience with consumption-based revenue models.
  • Experience in building teams, managing all monthly forecasting, owning territory planning and revenue tracking for strategic accounts.
  • Experience managing a remote team spread across different countries.
  • Consistent track record of exceeding revenue targets and business KPIs.
  • Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious.
  • A self-starter who can work with minimal supervision to drive results.
  • Comfortable with ambiguity and working cross-functionally in a high growth business landscape.
  • BA/BS degree or equivalent required.
  • Energy and enthusiasm with a willingness to travel.
  • Excellent written and verbal communication skills and strong executive presence in English, and an additional language between French, Spanish or Hebrew.
  • Ability to influence and build effective working relationships with all levels of the organisation.

Location

This role will be remote AND based in the United Kingdom, Spain or Ireland.

Travel

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way across the region.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Project Management Engineer Manager - Platform at Vonage

Manages a geographically distributed platform engineering team, drives roadmap execution, develops engineers transitioning to platform engineering, and coordinates cross-team initiatives at scale.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters:

Platform engineering sits at the heart of how software gets built at scale and this team will define how Vonage works. You will lead a group of engineers who are directly responsible for the platforms, workflows, and automation that the wider engineering organisation depends on every day.

The organisation is going through a meaningful platform evolution: modernising tooling, raising the automation ceiling, and standardising how engineering teams ship software at scale. There is real work to do, real complexity to navigate, and a real mandate to make things better.

This is a role for an engineering manager who wants to lead through change as Vonage continues to drive innovation. This role will lead a globally based engineering team focused on growing engineers and delivering in a complex, high-stakes environment where your work is felt every day.

Your key responsibilities:

  • Lead the EU/US Platform engineering team This which includes –day –to day people management of a geographically distributed team of platform engineers
  • Drive the roadmap forward - Execute the roadmap under the direction of the Director of Engineering and Product Owner, ensuring deliverables are not blocked by external dependencies
  • Develop your people - Team members are transitioning from SRE/infrastructure backgrounds into platform product engineering; you will coach and grow them toward ownership, customer-first thinking, and modern platform development practices
  • Coordinate large-scale cross-team changes - Own the coordination of platform-wide changes (k8s upgrades, tooling migrations, security hardening) that touch many teams and require alignment across multiple stakeholders and time zones
  • Operate within compliance and security constraints - Ensure all platform work meets security and regulatory requirements; maintain appropriate guardrails and policies
  • Be data-driven - Establish and track SLAs, error budgets, KPIs, and change failure rates; use metrics to prioritize work, communicate health to stakeholders, and continuously improve the team’s delivery velocity
  • Maintain platform reliability - Participate in and maintain the on-call rotation with your team; set the standard for operational excellence
  • Partner with architects and product - Work closely with the Chief Architect (US-based) on platform direction and prioritization

What you’ll bring

Required:

  • 2+ years of engineering management experience leading platform, DevOps, or SRE teams
  • Proven ability to lead and grow engineers through skill transitions - especially from operational/SRE roles into product-oriented platform engineering
  • Strong experience with Kubernetes-based platforms (EKS preferred) - Including cluster lifecycle, upgrades at scale, and cross-team rollout coordination
  • Solid understanding of the AWS ecosystem and how it underpins enterprise platform infrastructure
  • A genuine dependency-unblocking mindset – You’ll know how to drive cross-team commitments, escalate constructively, and keep complex multi-team deliverables on track
  • Data-driven approach to platform management - You’ll be comfortable defining and tracking SLAs, KPIs, change failure rates, and error budgets
  • Familiarity with compliance and security constraints in a regulated environment - You do not treat them as blockers but as guardrails to engineer around
  • Strong leadership instincts - You set a high bar, give clear feedback, and build psychological safety

Nice to have:

  • Hands-on experience with Port.io, OpsLevel, or a similar Internal Developer Platform product
  • Familiarity with GitOps tooling (ArgoCD, Crossplane, Kyverno)
  • AWS and/or Kubernetes certifications
  • Experience in CFIUS-regulated or similarly complex compliance environments
  • Background as a platform/SRE engineer before moving into management (you understand the work from the inside)

How you’ll benefit:

  • Private Medical Insurance with the option to add dependents
  • Multisport Gym Membership
  • Educational Assistance Reimbursement Program
  • Lunch and Learn Sessions held monthly
  • Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
  • Three Paid Volunteer Days a Year
  • Unlimited Discretionary Time Off
  • Additional Maternity and Paternity Leave

#Li-AR1

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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Operations Director, Operations Strategy (Remote) at ezCater

Director owns strategic operations initiatives, process improvements, and organizational rhythms while partnering with COO to drive execution across a high-volume food marketplace platform.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24⁄7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

Operations manages millions of orders a year and billions of dollars of GMV across a marketplace of corporate customers, restaurant partners, and delivery providers. We’re accelerating the growth of the business and getting there depends on how well we execute in operations.

Reporting to the Chief Operations Officer, you own the strategic initiatives, the operating rhythm, and the connective tissue that makes the Operations org run. When something needs to be created from scratch, you create it. When AI can change the way we operate, you make the case and make it happen. When the org needs to move faster or work differently, you figure out how. You are a strategic partner to the COO and the ops leadership and shaping where the team goes and how we operate.

What You’ll Do:

  • Drive high priority strategic initiatives for ops taking programs and projects from ambiguity to execution and measurable impact. Today, among other things, your team is launching a new operations tech stack, and large cross functional initiatives that move company level KRs. You’d  also be accountable for weather playbooks, complex partner launches, and ensuring high value customer launches are seamless.
  • Build the feedback engine that turns 200,000+ monthly inbound customer and partner contacts into structured signals. Create the system for how ops captures, categorizes, and prioritizes what we’re hearing. Ensure that what we learn drives change across ops and into product.
  • Own the biz ops rhythms for the Operations org, designing and running the meetings and reviews that keep leadership aligned: staff meetings, business reviews, planning cycles, and goal-setting. Set the prep expectations, hold the calendar, and make sure decisions turn into outcomes.
  • Own process improvement and redesign across the ops org, mapping how work actually flows today, identifying where we’re wasting time or duplicating effort, and partnering with team leaders to redesign and implement better ways of working. If a process isn’t documented, it isn’t a process.
  • Lead how we roll out change and communicate internally for operational initiatives, ensuring that new processes, tools, and ways of working are adopted, not just announced. Own documentation standards: one place to find things, kept current, accessible to everyone.
  • Build new operational capabilities from scratch, standing up functions that don’t exist yet, writing the playbook, proving the model, and handing off to the permanent owner once it’s working. You know how to build from zero.
  • Serve as the AI thought leader for the Operations org, partnering with functional areas to drive where AI and automation can transform how we work, how we interact with customers and partners, and how we make decisions. Evaluate emerging tools, build the business case, and partner with ops leaders to drive adoption across our team.

What You Have:

  • 10+ years of experience in operations strategy, business operations, or consulting, with at least 3 years leading teams or programs at a fast-moving technology company.
  • You’ve built things that didn’t exist before. A new function, a new process, a new team. You’ve figured it out without a playbook and delivered something that lasted.
  • You can run multiple complex projects at once and hold people accountable even when they don’t report to you. You know how to move work forward across teams that have competing priorities.
  • You have a real point of view on AI and automation. You know where these tools create value in operations and where they don’t. You stay current, you’re skeptical of hype, and you can make the case for what’s worth investing in.
  • You’re comfortable with data. You can use it to define problems, measure results, and challenge assumptions. You don’t need to be a data scientist, but you need to be credible working alongside one.
  • You get things done through people who don’t work for you. You know how to build trust with senior leaders, create shared understanding, and move a room toward a decision.
  • You write clearly and present with confidence. You can distill a complex situation into something a busy executive can act on in five minutes.
  • You think like a strategist and work like an operator. You’re just as comfortable setting direction as you are digging into the details of how something actually works.
  • Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total targetcash compensation range for this position, including base salary and bonus target, is $202,151-$283,320 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.

For information on how ezCater collects and uses job applicants’ personal information, please visit our Job Applicant Privacy Policy.

#BI-Remote

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Engineer Drupal Full Stack Developer Lead at Primacy

Drupal full-stack developer lead builds and maintains dynamic websites and applications using PHP, JavaScript, and custom module development across frontend and backend.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Taking applications from CT, FL, GA, IA, IL, MD, MA, NC, NY, OH, RI, SC, TN, VA

As a Drupal full stack developer, you will drive the implementation of innovative solutions by building dynamic, data-driven sites, applications with engaging front end experiences for a variety of clients. You will contribute to projects with your knowledge of and experience of both the frontend and backend development of Drupal sites and applications from design to implementation, testing, and release.

REPORTS TO: VP, Tech Apps

RESPONSIBILITIES:

  • Develop and maintain Drupal (9 & 10) websites, web applications, and upgrades
  • Create and customize of Drupal themes using TWIG, CSS, and JavaScript
  • Integration with external systems and web services
  • Custom Module development
  • Ensures Drupal best practices are followed in terms of site architecture, development, and security.
  • Writes efficient, reusable, and scalable PHP code.
  • Experience working with 3rd party APIs
  • Optimize Drupal websites for performance, including caching, and server configurations.

What it takes to succeed in this role

QUALIFICATIONS:

  1. A problem-solving mindset with a passion for software development
  2. 5+ years of experience in Drupal application development
  3. 5+ years in HTML, CSS, JavaScript, Sass, and frontend frameworks and how to integrate them efficiently in Drupal
  4. Experience with PHP, Twig, and MySQL
  5. Experience with layout driven site builds
  6. Experience with Drupal custom module development and maintenance
  7. Experience with layout driven site builds using Panels, Layout Manager, etc.
  8. Experience creating reusable components with paragraphs
  9. Experience with tools such as Composer, drush, Git, and NPM
  10. Experience ingesting data into Drupal from an external data source
  11. Experience with preprocessing to manipulate data
  12. Knowledge ingesting data with Feeds
  13. Knowledge and understanding of BEM (Block, Element, Modifier)

The Perks:

  • The best co-workers you’ll ever find
  • Unlimited PTO
  • Medical, Dental, Vision, 401(k) plus match
  • Ongoing training opportunities
  • Planned outings and team events (remote workers included!)

Compensation Range: We offer a competitive salary based on experience and qualifications. The compensation range for this position is $100,000 annually, with potential for bonuses, stock and additional benefits.

EEO & Accessibility Statement

DIGITAL UNITED is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact [email protected].

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